BedMart Inc. is pleased to give you access to its website free of charge. You understand we may update the BedMart website from time to time without giving you any notice. BY ACCESSING THE BEDMART SITE AND SERVICES YOU ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THE TERMS AND CONDITIONS IN THESE TERMS OF USE AND THESE TERMS OF USE ARE A BINDING CONTRACT BY YOU AND SHOPBEDMART.COM. BY USING THE SERVICES, YOU AGREE TO EACH TERMS SET FORTH BELOW. IF YOU DO NOT AGREE WITH ANY TERM OR CONDITION SET FORTH BELOW, DO NOT USE THE SERVICES FOR ANY PURPOSE.

Modification and Changes

BedMartMattressSuperstores.com reserves the right to change these Terms of Use at any time. By using the BedMartMattressSuperstores.com site and services, you agree in advance to accept any changes. You should review Terms Of Use frequently to ensure compliance with the most up to date Terms of Use.

Pricing and Availability Disclaimer

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and BedMart reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.

Product pricing and availability may differ by region, the easiest way to obtain stock information is to select the region you are shopping in or to provide us with your zip code and select the location closest to your delivery address.

At this time, our website is not real-time. Current stock information is updated regularly. Most products displayed on the Site are available in select BedMart stores. In some cases, products and merchandise displayed for sale on the Site may not be available at certain BedMart stores. You can always contact your local store to see if the product is available for immediate purchase.

120 Comfort Guarantee

Love it or Exchange it! We understand that a mattress purchase is an important investment for you, which is why we offer a one-time even exchange within 120 days of the original purchase.

Your new mattress will take time to adjust to your body, and we request that you sleep on it for a minimum of 21 nights. After allowing this adjustment time, if you determine that your original mattress purchase is not right for you, we will work closely with you on your selection of a new mattress of equal or greater value.

Exchange service starts at $149.95 in our local delivery zone. It includes delivery of your new bed, removal of the old mattress plus all packaging materials, and handling at our warehouse.

Our Comfort Guarantee does not apply to:
  • Warranty Exchanges
  • Outlet Products
  • Floor Models
  • Pillows
  • Mattress Protectors
  • Power Bases
  • Furniture
  • Other Accessories

In compliance with strict national and state bedding laws, and as detailed in the manufacturer’s warranty, BedMart is unable to warranty or exchange a mattress that is stained or unsanitary.

Cancellations Before Delivery/Shipment

You will receive shipment confirmation via email or phone call for your online order. If your merchandise has not yet been shipped, you may cancel all or part of your order without a charge for a full refund by calling our Customer Service Department at 503-546-3300. Purchases made at ShopBedMart.com cannot be returned at our retail stores.

Please ensure that you have your order confirmation details ready before you call.

Return After Delivery

Power Bases, pillows, bed linens, bed frames, furniture, and special/custom orders are final sales and cannot be exchanged or returned. Refunds are not allowed once a customer takes possession of their purchase.

Should you discover after your product has arrived, that it is defective or differs from that merchandise in which you ordered, we will be happy to exchange your merchandise at no additional charge. Please call our Customer Service Department at 503-546-3300 between the hours of 9am and 4pm, Monday – Friday (excluding holidays), and one of our service representatives will be glad to assist you with your exchange.