We have been shopping at BedMart we have always shop for beds only at this great place. Sale man very nice and helpful.
We came in kinda close to closing, but David was so kind and didn’t rush or pressure us at all. We got a very nice, firm mattress for a really good price. Cheaper and better quality than the other stores in the area.
My experience at this BedMart location was hands down the best that I have had on my journey trying to find a new mattress. David was super helpful and very knowledgeable and helped me find the mattress that fit me the best , I don’t think I’ve had a better nights sleep since! I will definitely be coming back for future purchases.
Brian helped me to pick the perfect bed. He was patient with me as I went back and forth testing multiple beds. He was very knowledgeable and put me right at ease knowing I was making the best decision. He has great costumer service skills and I would gladly work with him again for any future needs.
Brian was amazingly helpful Thanks for the new mattress!!!
Michael was super knowledgeable! Thank you!
Super nice and helpful sales! Amazing technology match
Nonsensical return policy
Went to bedmart and David was able to get us the mattress we wanted for a better deal than the “other guys” he needs a raise!
Brian was very professional yet friendly and upfront with us on the transaction! No games, no agenda. He listened to our needs and focus just show us just those selections. Swift and easy!!! Thanks Brian!!!
I worked with Brian Connolly who made this a great experience for me and my partner. Brian not only met and exceeded our needs but listened to us and anticipated things that we didn’t even think of! Working with Brian was a great experience and he is a massive asset to this store! Very friendly and extremely helpful. 10/10 would recommend Bedmart for all of your mattress needs!
Chris was amazing! Super knowledgeable, very kind and funny! You have to see Chris in bend when you’re looking for your next mattress!
Graham was super knowledgeable and helpful. He helped me find the perfect bed for my body type.
Chris made the process incredibly easy, and enjoyable! We would 100% recommend!
Quality service, convenient and what I needed was in stock! Thank you David.
Phil g, helped my family find the perfect bed for our mom. Super friend and easier to work with. Showed us the different type of mattresses. Will go back to him in the future.
THE MUSIC VAULT Home of P.
Excellent sales person
Prixie Corpuz greeted us upon entering store and and assisted us with purchase without making us feel pressured. She listened to our needs and informed us of all available options and information on differences in mattresses. No stress, very personable and professional. Prixie has made our bed purchase experience from Bed Mart one that has now made us repeat future customers! Mahalo Prixie!Theresa Florendo
Dave was very helpful and patient in selecting a mattress for my mom. Thank you Dave!
Knowledgeable, good listener, friendly and professional
Brian is the best man, helped us out prior & after the fire, hooked it up !
brian was amazing give him a raise
Dean was so knowledgeable! I went to 3 stores before bedmart. Once I got to bedmart, Dean was so helpful! He knew every detail of every single mattress. I was very impressed. I got the perfect mattress in my budget. Thank you bedmart! Thank you Dean.
Jeff made it super easy to find a mattress that fit our needs ans our budget. They made the process very easy and painless.
Rick was a really great guy and helped with all our needs thank you bedmart from Sherwood
Chris was super helpful in our purchase for a mattress! He found us the best deal and I really appreciated all his help.
Prixie was so helpful! Lots of good options in stock. Very fast service and quick, free delivery. Very happy.
Great customer service David was very patience helpful and help us choose the right mattress both of the time I came to the store to made a purchase
Worked with Dave Whitman yesterday & purchased a bed for my brother who just moved here from the Midwest.He was an absolute joy to work with. He was extremely knowledgeable & we had the perfect buying experience. Sincerely thanks to Dave. That man is one-of-a-kind!!!!🌹
Had a wonderful time picking out a new mattress! Dean was very helpful and guided us to a perfect fit. Thank you Dean!
Walked in, Dean treated us with a great smile and the aloha spirit. He had us do a diagnostics sleep test which was a cool experience. Afterwards we walked around the store trying mattresses, we found the perfect mattress. Thank you Dean.
Dean was such a great help and so patient. He answered all of our questions and provided exceptional customer service.
Great customer service and helping me find the best mattress and pillow. Their fancy machine for finding the right mattress was cool. Adam was also fun to talk with.
Super helpful and narrowed down the best mattress for me. Knowledgeable and friendly.
Doug did a great job helping us select the right mattress for both of us. Very professional, well-informed about the products and absolutely no hard sell. He let the products sell themselves. Gave us the information we needed and then gave us space to decide. Went with a Landsdown- best nights sleep EVER! Thanks, Doug!
Brian was very helpful selling us a Tempurpedic
Buying a bed is so stressful. Michael made the process so much easier and less mysterious. He was so knowledgeable and patient, he listened to our budget and our needs. There was no sense of unwanted pressure but plenty of suggestions and education. I loved the scanner they use to evaluate our body composition which then informs the sales process. We got a wonderful bed and the only complaint is that I wish we could sleep on it sooner!
Tom is very experienced, has tremendous insight & knowledge and helped make our mattress buying experience an unqualified success. Whether you choose to buy from Tom or not, do yourself a favor, visit with him at the Tigard Bedmart store and get his well-informed perspective on mattress construction and how it relates to a good night’s sleep.
The best selection of TempurPedic mattresses + expert “no pressure”, knowledgeable sales staff. Garrett expertly guided us through all the models we were considering and answered all of our questions, as well as pointing out things to consider, ultimately helping make our decision easy to feel solid about. The service and overall quality of experience was top notch. Thank you Garrett and Shane. We will recommend BedMart’s Tanasbourne location to anyone shopping for a new mattress.
Brixie was very very friendly and extremely helpful! She helped us with all that we needed stress free! Highly recommend to come here and come to her for your furniture needs.
Micheal was great! Very helpful and we are excited about our new bed!
Hours of operation is awesome with my work schedule. Employee "Prixie" gave great customer service and was very professional. Highly recommended to shop for furniture here. Can't wait to get our comfortable couch that will be perfect for my living room.
We had been shopping mattresses at a few other places and Mike quickly cut through the $500 “gotchas” other places tried to sell us on. We learned a lot and were quickly able to zero in on exactly what we wanted. All the bells and whistles got a bit overwhelming and sales-ish at times, but we were shopping for a mattress after all and more info is better than less
I worked with Michael, and he was friendly, informative, patient. He helped us look at comparable mattresses and helped us pick out the best fit for out bodies and financially. Thank you Michael
Dave Whitman was truly a joy to work with. We were put on the bed match program to get a sense for what we would like best and it nailed our preferences. We did look around at a few other stores, but Dave’s attention to detail and phenomenal customer service brought us back to purchase our mattress. Thanks Dave!
Ed was very knowledgeable and helpful!
Update 11-18-23: Wanted to update this review as Jason got in touch with me immediately after posting my comment below. He made everything right and found me a mattress that we both hope will work out much better for me. Truly appreciate the level of customer service BedMart strives for to ensure their customers are 100% satisfied. Thank you!Nov 5: Editing this review as I was not happy with my purchase halfway through the 4 month trial period and went to the store twice to seek alternatives... and let Jason know the mattress was causing me lots of lower back pain. I was told to wait for a new shipment of mattresses that were going to be updated (of course costing me the difference of what I had already paid). Never received call and tried following up but no answer.Previous post:June 1: Had a great experience at Bed Mart! Jason greeted us and showed us to their mattress profile bed that was able to determine what mattress would best suit my needs and body type. Jason not only provided excellent customer service but was also very informative and knowledgeable in answering our questions. Bedmart offers free delivery and excellent financing options. Can’t wait to sleep on my new bed and get a great nights sleep!read more
Dave helped me quickly find what I was looking for. A simple mattress for my daughter.
Service was great you were Knowledgeable and accommodating. No pressure. Easy-going. Thank you.
I have a good experience with Dave, he is very knowledgeable, soft and not pushy!
Purchased my mattress set from Romie. He was so helpful and very knowledgeable. He showed me a variety of mattresses and had suggestions. It was a learning experience and no pressure. Go see Romie!
Steven made purchasing a new mattress both fun and enlightening. He showed us our best possible fits and we walked away feeling and knowing we were well taken care of. 10/10 would recommend
We were shopping various mattress stores for a new mattress. We came to this Bed Mart and found Tom very knowledgeable, friendly and personable. He was able to help us identify the right mattress for us. He got us the best deal available and it was delivered the next day (early!). The installers were friendly, quick and efficient. They packed up the packaging and the old mattress and we were set. Right away we noticed a difference in our sleep quality. I would highly recommend Tom, Bed... Mart and their service people.read more
Bill was such a help. He was patient and informative…no pressure and allowed us to shop and find the best mattress for us!!
We had great experience with Michael in this store. Knowledgeable, professional, and friendly! Thank you Michael, we love out mattresse!
Darby Collado is an awesome salesman with awesome customer service. Go check him out! No runarounds, just straight to the point service!
Incredible experience! Tamara Kahlan gave us exceptional help in finding the right mattress for us and ensured to get us the best deals too!
Richard was very helpful on helping us get the correct bed for us. Was never pushy and or pushing us to by the most expensive bed on the floor.He wanted us to be comfortable on what we bought
Ordered a king mattress here because Ashley canceled my mattressorder with no explanation. This company literally delivers it the next day. Thanks Bedmart.
Awesome experience! Mike explained all the options thoroughly and let us take our time testing mattresses to feel good about our purchase. Highly recommend!
Dave explained every mattresses firmness and the features best suited to my husband and me
Joshua was so helpful in the store the day we bought our new mattress. On the day of delivery, Tristan called with a delivery time. He and his partner Ikaika showed up on time & were friendly & professional. We have been BedMart customers for years and this was the best delivery experience we have ever had! Tristan & Ikaika deserve recognition.
Ask for Dave. He will answer all your questions, all 50 questions. He was very patient and kind with my older parents who were looking for a mattress. I cannot recommend him enough. 5+ stars
My experience in the store was not even an experience where I purchased anything. However, I am leaving this review because the customer service and guidance I received in finding the right pillow for me was second to none. I’m on a tight budget right now and I really wanted to try the pillow I’ve been dreaming of(no pun intended) and Tamra who is very kind and attentive helped me try the pillows out to make sure I knew what I was getting before I ordered them online. I’m actually sad and I... don’t have the money to buy it from this locally owned shop right now because that means something to me and if it means something to you. You should come here.read more
Chris is awesome and made our shopping experience wonderful!! Highly recommend for in store shopping.
Great experiance. Adam was a great help!
Best place for mattress needs
Quick, friendly and easy. Had a great selection, and Luis helped us find the perfect mattress.
Peter was very knowledgeable, honest and great to work with. Love the Smart MATCH experience for getting fit for the right mattress. Love our new mattress!!!!
Dave Whitman was such a great salesperson! He suggested we try the sleep tech bed that scanned our bodies, and suggested mattresses. We used the info to purchase the bed at the high end of our budget, because GREAT CUSTOMER service. Big thanks Dave!
Dave was great. He had us get on this machine that determined the perfect mattress for us. We love it!
Richard is amazing. Helped us pick out a mattress and was not high pressure. Go see Richard if you want to deal with an honest salesman.
Ikaika and Tristen were fabulous. Happy, kind and respectful. Thank you.Susan and Carl Newman.
Dallas has been such an incredible help to me over the years. I actually can’t remember how many mattresses I’ve purchased from him for various reasons - a son moves to college and takes a mattress with him, then needs one at home when he visits. Dallas knows the product, listens to your needs, and is just an all around great person. I trust so much that I followed him from the Cornell Rd. location to the Esplanade location. I encourage you to go see Dallas!
Buying a best is generally a pretty stiff experience. Adam at BedMart made this plush and easy!! Great experience and highly recommend BedMart in Bend!
Bought a new mattress last week and could not have been happier. From the service to delivery everything was perfect. Dave was great! Helped me find a mattress that ticked all the boxes and made the ordering and delivery process a breeze. Would definitely recommend BeadMart, and Dave, too anyone in the market for a new mattress.
Great service from Tristan and Ikaika
Friendly, jovial young men Ikaika and Trestin delivered matress and set up bed without any damage and they arrived sooner than expected, making me a happy customer.
Dean Josue was exceptional in his service and presentation. He was so accommodating and specific in all that he shared and we appreciated his taking the time to explain everything so expeditiously and clearly!
Thank you, Michael did a Great job Your driver and assistant was very helpful. Only took back the night stand. And you guys credit me. For the next time, no problem at all.
Prixie was super helpful and kind. She answered all our questions and helped us purchase a bed and bedframe we are very happy with. Thank you.
Adam was great and helped us find a great bed. We appreciated his professionalism helping us solve our sleep problem and his sense of humor!
Tom was very helpful and sold us a wonderful bed.
Excellent experience at BedMart. Sales associate listened to our needs, shared the best options for our desires and our budget. We were provided with options for financing and deals that added to our purchase. We had plans of purchasing one mattress, but ended up buying two! We are looking forward to receiving the mattresses in a couple of weeks! Thank you, BedMart of Salem!
Adam was wonderful sales associate. Would continue to buy from this store.
Michael was very knowledgeable and helpful.
Tony was very helpful and friendly.
Great customer service. Brian was fantastic!
What an amazing and easy shopping experience!!!! Tom was incredibly helpful and helped me find exactly what I needed!
Garrett definitely knows his mattresses. Was very helpful and not pushy and led us to a great mattress and pillow purchase. He even gave us recommendations for other furniture items that they don't sell there. Thanks Garrett!
Jeremy & Serena Roberts & L.
Tristin & Ikaika were awesome. They were friendly and fast.
Excelente la atención del personal
I like buying a mattress almost as much as buying a new car - NOT something I look forward to. But my experience with Michael at the Jantzen Beach BedMart has changed my view entirely. Michael was full of sleep knowledge as well as details about each of the mattresses they carry. He did not pressure me in anyway, and in fact encouraged me to take my time to think on it. I was very impressed with BedMart when I walked out the door after purchasing, but then I met the two guys that delivered... my mattress and I knew that I would never even consider buying anywhere else. A very high class and honest business with caring people at every level of service.read more
Actually had fun trying on beds. Judie answered all our questions and was super knowledgeable. So glad we stopped by and looking forward to a good nights sleep!
Dave was awesome. My wife and I have a hard time agreeing on a mattress and with Dave’s expertise we were able to find a mattress we both liked, in our budget. If you need to talk with a pro that really knows his product, ask for Dave Whitman!
Very knowledgeable staff. Judy helped us find the perfect mattress for my wife's chronic pain. Very friendly.
Romie was awesome. We walked in, described what we wanted - he pointed at a mattress AND IT WAS PERFECT! I've never had a better mattress buying experience.
If I could give Tom Thornburg from BedMart six out of five stars, I would. He was extremely informative, kind, helpful, and did an amazing job helping my boyfriend and me find a great mattress. It was truly an unbeatable price and experience. If you are looking for a mattress, I highly recommend you go here! They had a good selection of mattresses so you will have a lot to choose from. The bed smart match was such cool technology and really assisted in finding the perfect mattress. On top of... all that, the space felt very clean and I never felt pressured to buy anything! I bought my mattress on Friday and it should be here by Sunday! There aren't enough good things I could say about my experience here!read more
Tom was very helpful and gave us all the info before we made a great purchase!
Excellent. The salesman Richard was very knowledgeable, helped my wife and I go through the process of picking the right mattress for us. Very happy with the experience.
It was a pleasant shopping. Thanks, Bill.
We had a great experience with Dean at BedMart. He was professional and knowledgeable and helped us throughout the process. My wife and I recommend BedMart and especially the Dean! Mahalo!!
Great guys, showed up 5 minutes early, friendly and courteous!
Very informative. Nice. Helpful made my experience exciting and short delivery times.
Friendly and very knowledgeable. Thank you Richard !
We were in your store in Tigard looking for a mattress. Your employee,Peter, was helping us. I am writing to tell you how wonderful Peter is. When I buy a mattress I usually feel like I am dealing with employees who feel their sole purpose is to pressure me into to buying anything on the floor. I usually walk out which is what I already had done twice before I entered your store. Peter was great. I had a lot of questions that he answered honestly and knowledgeably. He took his time with me and... never pressured me. I bought one of your posture pedic mattresses. I did it feeling comfortable with my purchase because of Peter and his professionalism and knowledge. I hope you recognize him for the great employee he is. By the way, I never bother to write these kind of letters. That is a testament to Peter.read more
My total experience was excellent. Brian took good care of me in the showroom and the delivery personnel was pleasant and efficient. It was a great exerience!!
David was awesome. He went over and above to find me a great deal on a new bed. He was very informative and was able to answer my questions about the temper-pedic beds. Thank you so much first new bed in over 15years.
Awesome experience they took the time to make sure we got the best bed for us. I highly recommend
Amazing staff and super friendly, would definitely come back here again
Love this place, great customer service!
Our mattress was a game changer for our sleep and health. We used their bed fitting technology and found the best mattress for both of us. You can tell that this is a family owned company, we had a wonderful experience. BedMart customers for life!!!!! Chris at the North Bend BedMart was both kind and knowledgeable.
Fantastic shopping experience with Peter and Richard!
Delivery team was on time, very kind, moved bed and accessories in cleanly and had great smiles! Thank you!!
After much research and multiple competitor store visits, I’m very thankful I ended up at BedMart on Cornell Rd. They had a great selection of mattresses. David W. the sales person, listened to all my questions used technology to help me make my decision and presented a couple of choices for me. I’m very glad I ended up here. I purchased a mattress, pillows and sheets. They are all exactly what I was looking for.
Met my needs and my budget!
Brian and Robert were such a delight!My boyfriend and I stopped in last week and were greeted by Robert. He was so informational and a very down to earth guy. We felt very welcomed and cared for by him. We then stopped in the week after and met Brian and he was just as splendid! Very sweet people that work here! We got lucky and got a great deal on a new king size mattress and we absolutely L O V E it. Instant relief on our bodies.I would highly recommend this store they definitely take... care of their customers!read more
I’ve bought more than one mattress, bed frame and mattress cover from Bedmart on Maui. Every time the customer service is exceptional and I am 100% satisfied. Mahalo!
Great place to purchase bed mattress, frame, box springs in Maui.. Very knowledgeable and helpful. Not too pushy, great service to have in Maui.
I had a great experience buying a bed from bill no games these days that is unusual. The delivery team was also great they know what to do and how to do it quickly thanks again.
What seems like a daunting task ending up being a very enjoyable learning experience. Alvaro Tapia at the Commercial St location in Salem is quite knowledgeable and personable. We thought we'd be shopping all day, but he got us what we wanted in no time at all.
Excellent service. Much appreciated
Mike was extremely knowable and helpful. This is our second purchase from the store and that says it all.
My Temperpedic is probably 20 years old so time for a new and bigger model. Staff Tim and Michael are impressively knowledgeable, kind, and patient. No pressure sales. Totally recommend this store!
I am SUPER late to the game in writing this review, I'm sorry David! I came to his store in complete exhaustion and exasperation after moving with my 2 kids downtown and having no bed to sleep on with them. The next day I went to bedmart and David not only helped me through financing and helped me to get the best deals I could on bed, frame, sheets AND pillows. But, most of all, he was so kind and helpful to me and my 2 kids who were going through a really hard transitional time. I couldn't be... more grateful. So much so that even 5 months later I'm coming back to write this review! (Again, my apologies David! You're the best!)Lastly, not only was his service above and beyond, he continued to help me even a couple months later with a return and buying a mattress topper and literally bent over backwards to make it happen when it mattered so much to me and my family. (Ps, I am an LMT so my sleep and back health is my livelyhood!) My bed is now my favorite place in the world and my back problems have all gone away.David is a great guy. Everyone should be like David 😉👌 thank you so much gor all of your wonderful support in the hardest time of my life. I won't soon forget it 🖤read more
Great customer service from Adam in sales to the wonderful fast and knowledgeable delivery gentleman. They were right on time with delivery as their delivery window kindly expressed and poof! It’s in and ready to go. Thank you to my expedient delivery guys and excellent service by all. Can’t wait to sleep on it!
Wonderful experience finding a bed that suits us best. Lots of options and they were great about letting our five year old play with the moving beds for entertainment.
Michael was very helpful and friendly. I feelLike with his help we found the mattress that works best for us.
Carlo Montoya B.
Had a wonderful experience with Ikaika and Tristan. They were respectful and thorough. Troubleshot the issue and got it fixed right then and there.
Bill is amazing and the sweetest man. He took the time to listen to what I needed and what my budget was. He also called around and found beds for my children that did not go over why I could spend. I went in with a $700 budget and barely spent $600. If you go to bed mart ask for bill he is the best.
I was looking for a mattress for our travel trailer today and checked out Bedmart to see what they had. I was helped by a really friendly man named Bill Johnson. He was very knowledgeable and answered all my questions of which I had many. I was very impressed with his professionalism while at the same time being very personable. I was so impressed with Bill that our family will definitely come here the next time we need mattresses. Thank you Bill for making mattress shopping an enjoyable... experience!read more
Had a great experience buying my first mattress at BedMart Kapolei. Darby provided excellent customer service and guidance that helped me choose the mattress for me. They had great deals and free delivery which made it very easy and hassle-free.
Dallas was a great, patient, and friendly salesperson. He made the experience of picking out a mattress within budget easy and enjoyable.
Came in for the Labor Day sales event and worked with Hannah to help my wife and I select the mattress we were most comfortable in. Returned a week later after another horrible week of sleep in our existing bed and made our purchase. Looking forward to finally getting the night’s sleep we deserve!
We just left this store and the customer service by Hannah was amazing . She was very knowledgeable and made sure we did the diagnostic test to make sure we found the mattress with the perfect fit! We were in and out within 45 minutes! Definitely recommend that you visit this store if you are looking for a mattress!
Dave was great. Attentive to what I needed and a pleasure to be around in general. Thanks Dave!
Excellent service! Staff represented the store well and helped find the perfect mattress for our situation. Great sale prices and awesome extra perks for the beds.
Prixie, Great saleswoman and drives a hard bargain! So much so I'm thrilled with my new purchase!
James Crews was an excellent Expert Sleep Consultant ! He really knows his products and got us the best deal! We will be loyal customers in the future for sure! We also love it is locally owned mom and pop store!Thanks for all your great customer service!The Carbine Family
This is our go to spot whenever we need a bed! Great prices, absolutely stellar customer service. No high pressure sales.Thank you from a long time customer!
awesome place! Tamra is super sweet and the quality is amazing!! highly recommend
Edward Nalley was a great help in buying our temperpedic mattresses. Extremly knowledgeable, not pushy at all. Thank you Ed....we appreciate all your help
I had a wonderful experience buying a much needed mattress. I went into Bedmart with the intention of just getting some mattress prices. Then the sales associate really explained the difference in the Tempur-pedic mattresses and I was sold. Her name is Rachel Sherman, I’m a retired fire department captain with a bad back. So a good firm cooling mattress is what’s needed. The price was more than I wanted to pay but in the end my comfort is worth the price. The price was $5,000 with 0% interest... for 5 yrs. That’s a good deal but even without the 0% interest I was still sold . Thank you Rachelread more
Chris was simply amazing! Found us the perfect mattress!
Spence was a big help! Great customer service!
Robert, Thank you so much for taking the time to really listen to what we need and offer fair and great prices. If you are looking for a new mattress this place not only offers the best prices, but also the most genuine help.
What a pleasant experience! We started at BedMart with the expectation we’d shop around at the nearby mattresses stores for the best deal. David was so fantastic and provided such wonderful customer service we ended purchasing right then. He was knowledgeable and listened to what we needed. Highly recommend this store.
Labor Day mattress sale place to be! Robert is the person to talk to, patient and thorough while guiding us through the whole process. Thank you Robert! We are genuinely looking forward to our new temper-pedic mattress and cooling pillows.
Brian Connolly was very informative and attentive. Highly recommend BedMart and Brian.
Great service,staff is very well schooled on the beds. Very friendly.The Smart Match bed system picks out the right bed for you.It,s awesome and easy to do. Try it you will like it.
We were not looking forward to going in to buy a bed… but then we met Dean! He was knowledgeable, calm and we had the best experience buying our new bed! Mahalo
The customer service was top-tear.
Mike's a great employee here, and the mattresses are soft
Judy was so helpful during our shopping experience. She really listened to our needs and was flexible when it came to truly meeting our needs for a mattress and was great to work with. She is very knowledgeable about the products. Including pick out just the right pillow on the first try. She’s the best.
Visited Bed Mart and had an awesome experience. Shane was very knowledgeable and helpful with finding the right mattress for us. Would definitely recommend visiting!
Great place to buy! Our bed is amazing and Bill Johnson was so helpful and we really enjoyed working and talking with him. We will be in again to buy our kids beds.
Great prices and excellent customer service.
Super helpful sales person!Got what we needed and was very helpful in explaining options.Will be shopping here for all of our bed needs.
Always a helpful and easy bed shopping experience. Quite a few options, helps us find the right fit, friendly, and not pushy sales experience. We've bought two mattresses there now over the last few years and been happy with both. Delivery is always professional and punctual, as well.
David helped me score a great price on a mattress I never expected would be so comfortable. He was very knowledgeable, courteous, and professional. Highly recommend this BedMart location and working with David!
Thank you to Shane! We were not looking forward to shopping for a replacement mattress. Luckily our experience at Bed Mart in Tanasbourne was quick and easy. Shane was very informative and polite in his presentation. The selection process was simple for us. Thanks again!
Prixie was very helpful and respectful of our choices. She gave us adequate time to choose what was best for us and was accommodating of our budget.
We came back to buy another bed from Tom after 15 years! He was so helpful and we found the perfect bed. Thank you!!
Prixy was amazing! Very helpful and easy to talk to. She gave us great customer service.
Return customer of Tom’s. He is the best! Super friendly and most knowledgeable.
Dave helped me find a mattress that fit my needs and in my price range. Overall it was a great experience.
Did you know that Bed Mart is the oldest PNW mattress company? I didn't either but my new friend Tim taught me that interesting fact. We also experienced excellent customer service from Tim Nolan who had over 20 years experience in selling mattress. He knew right away that we knew what we wanted and was able to answer all our questions without having to run to a computer to look up info. Tim was super helpful and sold us a new mattress and pillow. They have white glove delivery and we are able... to have our mattress delivered the next day, a Sunday. Thank you Timread more
Trevor is awesome! He was very knowledgeable, patient, kind, and attentive. Thank you Trevor!
Romie was super helpful and considerate of our needs and what would work best for us, and he answered all of our many questions. Best part is the fact that he never made us feel rushed or pressured. Would absolutely recommend to family and friends. In fact, we were looking elsewhere but my brother recommended them and we made the long drive from Kapolei to Kaneohe just for the exemplary customer service.
We went today to just mattress shop before Labor day weekend. We couldn’t finance just yet since we are also at the end of us purchasing a home. Robert helped us not only find an affordable king size mattress that was cool and soft but let us put a bit down to hold it and have it as a will call for when we’re ready to get the mattress after we finally move and we would be able to finance the remainder of our balance if need be. Honestly, could not have had a better set of circumstances and I am... so excited for this purchase. 100% recommend coming here to check it all out.read more
Dave Whitman helped my husband and me buy a bed. He was knowledgeable, friendly, efficient and enthusiastic. The decision between all the Tempurpedics was overwhelming, but he took time to help us sort through it. We felt comfortable and no pressure. Not sure about the bed yet, but they offer an exchange option- another plus. Highly recommend this associate and this location.
Dean rocks!! Needed a replacement bed fast and Dean was super helpful, professional and gave me plenty of information with which to make the best choice. Customer service lives on in Lihue!!
Went in to browse, left with a dope mattress and friend. Bill isn't pushy like other folks and a straight shooter. If you're looking for a mattress, come to this store and talk to Bill.
Straightforward process and friendly service. Would definitely come for our next mattress!
My wife and I came in a few times before deciding on a bed and Brian was Great to deal with.Brian is Super knowledgeable on all of the products he sells and a nice guy to boot. He's honest and you can believe what he says!He was patient and answered any questions we had and if he didn't know the answer, he would find it out right away.This is the second bed we have bought from BedMart and it's a good company with good prices.I would definitely buy another bed from Brian and from BedMart.
Excellent customer service. So happy with our experience from start to delivery. Romie was helpful, patient, knowledgeable and made us feel comfortable. Delivery and setup were quick and efficient. Very happy with our purchase from Kaneohe Bedmart
I recently purchased a mattress, adjustable wireless frame and accessories at the Jantzen Beach location. Tim’s expertise made it an easy choice. Tim answered every question I had spent time explaining what type of mattress may be best for my body type and sleep position. I would recommend, if you are considering a mattress purchase, call Tim.Delivery was the next day by Bed Mart employees Brandon and Wyatt. I cannot say enough good things about the two of them. Courteous, respectful, on time,... and took care in placing the bed exactly where I wanted it. They even assisted in getting the old bed to the garage.Thank you for your excellent customer service! If you are looking to purchase a new mattress I highly recommend heading over to Jantzen Beach Bed Mart.read more
Brian Newman did a fantastic job finding the right bed for my wife and I. He greeted us with a warm smile, understood are needs, provided details on the types of beds and was patience with us when we demo'ed the beds. Brian made buying a bed a very positive customer experience. Thank you!
Great experience, Tom took his time with us and explained everything.
Great service from Chris and excellent price after making comparisons with competitors
This place is amazing! They have a great selection of mattresses to choose from. Bill is the best, he was so nice and worked with me and most importantly there was no pressure. I tried some other mattress stores and nothing compared to the overall experience at Tualatin Valley BedMart, and all credit goes to Bill. He was super honest informing me on what options are available to help my back issues. I’m glad I made the right decision buying my new bed from this store. Thank you!
Hannah was a joy to work with! She was SO patient and answered my hundreds of questions calmly and kindly. No pressure to buy (but I did!). I HIGHLY recommend BedMart Kaneohe!!!!
Brian was easy to work with. no crazy pressure. He tried his best to make sure we were taken care of. I enjoyed looking at all of the options with Brian, he was a class acted.
Trevor was amazing! So helpful and also got right to the point and saved us so much time. Thank you again, my husband and I can’t wait to sleep on our new mattress!
Very helpful and informative. The process was quick
Had a great experience on Sunday, August 6, 2023. After visiting various sleep stores looking for a bed and having people ignore us and not interested in trying to help, it was really nice to meet Brian and have him immediately ask if he could help we purchased two beds in less than 10 minutes thanks to his help and understanding of our needs.
If you walk into this BedMart, ask for Bill Hollingsworth! He will take the time with you to go over your options to match your needs, even if it takes the whole day and trying out many beds. Bill is kind and is a great listener. He won't rush you into anything and is patient. Mahalo Bill for taking care of us!
We were fortunate to meet Bill Hollingsworth at Bed Mart today. He was very informative and gave us the right amount of info to make an informed decision. The demonstrations and explanations together were the most helpful. We appreciate their patience taking time to explain to us all of our options.
Dave was very helpful and thorough. I appreciate his low-key approach, and his knowledge of mattress options.
I had an excellent experience at Bedmart on Tualatin-Vally Highway in Hilsboro, OR. I knew generally what I needed going into the store; and Bill was very helpful and welcoming in helping me find it quickly.He also explained the various options of differences of various pillows and mattress toppers (the main things I was looking for). Bill is great and very knowledgeable and helpful; without being pushy about other items I wasn't looking for.Thank you, Bill,Jared R.
This place is AWESOME!! Mike was so kind and patient, and helped us select the PERFECT mattress. So glad they're in the neighborhood!
Thank you Tom Brown for all your help.
Dave was honest, quick, and knows his stuff! Thanks for a great experience.
Mike really helped us understand the kind of mattress that would give us the best quality sleep as well as get the best deal possible. Truly excellent customer service. Would recommend this location to anyone and everyone!
Jeff Underwood (.
Great help finding the right fit for both of us.
Purchase two mattresses. Excellent customer service and knowledgeable of the different mattressJeremy Kirk is the go to guy
Garrett is phenomenal! Super friendly and knowledgeable. He gave informed advice and also insisted on trying things out before making any purchase bc everybody is a lil different. If you come through here and this guy is helping you, I can guarantee you will not be steered wrong! Thanks for being amazing, my guy!!!!
My experience purchasing a bed for a newly arrived refugee child could not have been better. Dave Whitman took time and attention to special details and pricing. His consideration made a large humanitarian statement. Thank you Dave!
Bill J at BEDMART exceeded our expectations. Our first bed didn’t match our needs and he went beyond to help us make the right choice. No pressure, no hurry, and honest. He will pleasantly help you to make the right choice too!
Dave and Dallas are great and did the best to help us make the best mattress choice
Brian did a great job explaining to us the qualities and differences of the Temperpedic brand along with showing us two other brands. We bought the Temperpedic ProAdapt an am looking forward to a great nights sleep. Delivery was made the next morning by two workers who did a great job too. They hauled away our 15 year old Temperpedic and cleaned up the packing materials. Very professional. Highly recommend BedMart!
My husband and I were visiting Portland and we had some time to kill before heading to the airport so we decided to stop in. As soon as we walked in, we told Eric Barr, the associate in the store, that we were just browsing and would not be purchasing because we live on the East coast but are in the market for a new bed. Eric could have turned us loose and not thought twice about us but instead he treated us with the same sincerity and respect as he would have a paying customer. He went as far... as getting us “fitted” for a mattress using the smart bed technology. He educated us and talked to us about the different types of mattresses, etc. If we were local, we would have purchased on the spot. Thank you, Eric, for your kindness and education.read more
Judie is superb! She is knowledgeable and a pleasure to work with. We bought a great mattress.
Excellent information about the mattress. What a terrific test drive!Ask for Romie!
Sales staff was very helpful.
Robert was very nice and an active listener. He made the mattress buying process painless and cared about our purchase. Would highly recommend to all my friends and family.
Such a lovely experience! Quick and the staff was friendly!
I've bought a few beds from Doug and his team. Recently, we chose a bed that we didn't end up liking after a few weeks. They were helpful with the exchange and getting us into a different bed that fit our needs. I felt like they really valued us as a customer and went the extra mile to make sure we were happy. Thanks, Doug!!!
Brian was able to get me in and out quickly with a firm decision that I made the right choice.
Judie was fabulous, so very helpful. We appreciated all that she did for us,, especially the personalized service we received.
Great service, salesman knew his products well. We had purchased a Stearns and Foster 2 years ago that was too firm for us now. So we are happy with this purchase and his advice
Doug and the team were great!
Great salesman David, was an amazing experience and super honest, go here if you want to be treated good.
Excellent service. Everything was explained in detail. Very happy with the product we purchased. Rick was very knowledgeable on every product. Highly recommend. Thank you....
Excellent customer service! Prices are great Hannah was very helpful and knowledgeable...the best and most patient sales person ever!!
Great service and great product!
This was an amazing and satisfying experience. I entered “mattress search” terrified. David Pelett was the perfect guide. His comfortable demeanor and knowledge always placed my concerns first. The sleep smart experience on the computerized bed allowed me to understand my needs regarding comfort and bodily support. What began as an overwhelming thought materialized into an experience of relaxation and great satisfaction. Thank you David!
Best experience working with Jeremy today! He walked us through so many mattresses, and he was extremely knowledgeable on all of them. We never felt pressured to spend more than we could, nor did we feel rushed. We ended up buying a fantastic mattress and bed frame. 10/10 thanks to Jeremy’s customer service.
Fast, quality service, very personable would recomend to others 🤗
Excellent experience.they really took good care of us and our needs
Tim was a very pleasant person to work with. Not pushy at all. Gave all the information we needed to make an informed decision. We are leaving the store very pleased. THANKS TIM! YOUR AWESOME!
Adam was a very helpful guy definitely recommend this place.
Rachel is incredibly knowledgeable, friendly, low pressure and a fantastic asset to your business.
Chris was amazing with matching me with the perfect bed! Great sleep tech test to point me in the right direction. Thanks Chris!!
Brian is an awesome sales person. No pressure and made us feel comfortable. We were just looking but after meeting him we felt comfortable that if we were going to buy something it would be from him. He gave us a lot of options and was very knowledgeable in the products. We not only bought our bed but also purchased one for our son today.We are looking forward to many wonderful restful sleeps. Thank you Brian for making us feel right at home.The Tialino Family 🌺
Judy was amazing. The smart match was super cool. I got the most comfortable mattress on the planet. Judy was very patient and got everything I needed for delivery. Loved the experience and will come back
Nice selection and variety of beds and really nice staff. Tamara helped me while I was in store and we found a mattress I think I’ll be really happy with. When I came back in the second time to actually buy the mattress she remembered me which is always nice! Good spot.
Ed was extremely helpful! I got the most comfortable mattress I've ever laid on.
ROBERT WAS OUTSTANDING! KNOWS HIS PRODUCT AND WAS EXTREMELY FRIENDLY AND PROFESSIONAL! GOOD SENSE OF HUMOR ALSO. THANKS ROBERT, I HAVENT SLEPT THIS WELL IN A FEW YEARS
Judie @ the Bonita Bedmart is amazing! She’s like a secret weapon! From my POV, buying a bed is a lot like buying a car – it’s a once-in-many years (decades?) purchase and even though you know the ‘technology’ has changed, you just don’t want to walk out with a regrettable ‘lemon.’ I’m srsly far too busy to do a deep dive on what’s trending, what all the definitions mean, and how to be sure that what I buy today will still be right for me tomorrow or next year or the year after that.So, I... walk into the store and I’m immediately overwhelmed by all the options. Judie was so welcoming. I told her I needed a new bed for my new place, but had zero idea what I really ‘needed.’ Who knew there’s an actual computer program and some ‘alignment’ test that tells me where my body is in relation to a mattress? It was really informative. Judie answered all my questions and made the experience feel personalized. She totally didn’t make me feel awkward about not knowing ‘all the things.’ Once we figured out the best kind of mattress for my needs, we talked budget (the worst part). But there were some surprisingly good options, and I snapped up a sweet deal with a delivery date on MY schedule!It was really great to do business with a person who is clearly knowledgeable not just about making a sale, but making the RIGHT sale, and I think it’s super cool that she’s kind of a ‘sleep scientist.’ She really likes what she does. I mean, anyone can sell a bed, but I left with the kind of information that made me feel confident in my choice. Honestly, if you are looking for a new bed, I highly recommend Judie on Bonita Road, you’ll sleep sounder knowing you worked with Judie!read more
Dave at the Tanasbourne store was attentive, friendly and professional. He took great care of us!
I was really impressed with this location and also the salesperson Judie. I went with my girlfriend to pick out a mattress as my girlfriend doesn't like high pressure salespeople. Glad we came here first, instead of the other mattress store nearby. Judie was more like an assistant than a salesperson. She even did an alignment check and she listened to what we wanted to try to fit our needs instead of just trying to sell something we didn't need. Really great customer service. I'll definitely be... shopping here in the future.read more
David was/is Amazing!!! Great deal, great product, and excellent service. Our second time purchasing here and if we need to agaian, we are coming straight to David
I just wanted to take some time to say how wonderful my experience shopping for 2 pillows at Bedmart. Judi Robinson's customer service was spectacular. She was so helpful and well educated on comfort and quality.I would recommend this store and especially Judi. **** four stars to all my friends.
Jeremy was wonderful to work with - so helpful, friendly, no pushy sales, knows his stuff, made sure I had enough info and options to make an informed selection- can’t say enough good things about him - will definitely be back to work with him again. Thanks Jeremy
Purchased third Mattress from Rich Kuske at the Sherwood Bedmart. Great Service and quality and will continue to purchase from Rich in the future.
I purchased a bed having secured competitive pricing and delivery terms as part of a match with Mattress Firm. While the process was necessarily tedious due to their agreements with Tempurpedic, the social engineering was a bit unfortunate, with Aaron having said that Bedmart had gone above and beyond/is basically paying me to take the mattress/they have to make ends-meet, too. This was unnecessary as I was looking for the best possible deal and if they weren’t willing to match Mattress Firm,... no problem, but don’t sell me a mattress and then make me feel bad for buying it. Additionally, we had worked out a specific delivery deal/date to match Mattress Firm. I had spoken with Judie in order to confirm that the mattress would be delivered as agreed upon as it was Aaron’s day off, but she said that these mattresses are never delivered as quickly as previously promised. She escalated this to a manager and then refused to tell me who she spoke with so that I could close the loop with them directly; additionally, she further admonished me for securing a good deal and seemingly trying to get more: “You’ve gotten everything your way in this deal. I was there when you spoke with Aaron, this was not the deal. If you don’t like it, you should go with Mattress Firm!” This was problematic for a number of reasons, not least of all her trying to tank a deal for one of her colleagues while he was off in addition to being factually incorrect (discussed with Aaron and another manager, Tracy). I eventually spoke with an on-call manager who reviewed the notes and was able to execute the deal as agreed previously and they also agreed to provide feedback about this experience as there were many opportunities for more professional conduct both with me and between their own employees. Without the promise of improving this experience for future customers, I’d be writing a 5-star review for Mattress Firm, instead after having purchased a bed from them.read more
Bill was very helpful and extremely patient with us as we went back and forth trying decide which bed we preferred. We finally made a decision and he was able to get us same day delivery!! If you’re in the market for a new bed, I highly recommended BedMart.
Tim was awesome! Helped us explore options and was super friendly! 10/10 would recommend!
Shawn was very friendly and knowledgeable!!
Awesome experience! The staff was very welcoming and helpful. We were able to find a mattress that fits our every need. Definitely recommend shopping at this BedMart.
Thank you Romie! So helpful, I love my bed.
Judie was a great educator and not at all high pressure. We walked in just to check things out due to our painful current mattress situation and she was a patient listener and clearly knows her products and importance of matching the right bed to your specific body type and sleep style. Will update after we get a few months with the bed!
Romie was amazing! Super knowledgeable about beds and how to pick one. Would definitely recommend coming here.
Brian was extremely helpful throughout the whole process. Would highly recommend this bed mart!
Jesse was super nice! Great prices and no pressure to purchase. Would recommend!
Prixie was very helpful and knowledgeable! Her customer service is excellent! We will come and see her for any of our future needs!
James is super friendly and a really great salesman. Super helpful and knew exactly what to tell us because he secured a sale with us, for sure would be willing to come back especially to work with James.
We worked with Robert Reynolds, who was absolutely amazing!! He helped us find the perfect mattress (my husband needs firm and I need soft so this has always been a struggle). We have slept so well every single night since our purchase. We enjoyed working with Robert so much that we went back to buy a bedroom suite. He helped us find the perfect set, he got us a great deal, and had so much patience throughout the whole process. Communication was great, delivery and assembly was seamless, and... both experiences were phenomenal. Thank your Robert and team for all of your help. If we need anything else in the future, we will definitely be back.read more
Very nice and thoughtful customer service
We had the pleasure of shopping for a new mattress at Bedmart in Kaneohe, where we received exceptional assistance from Romie Baoit, an outstanding sales associate. From the moment we entered the store, Romie's professionalism, product knowledge, and dedication to customer satisfaction were evident.Romie's expertise in mattresses, particularly the Tempur ProBreeze Medium, impressed us. He attentively listened to our specific needs and preferences, providing detailed explanations and... comparisons to help us make an informed decision. His understanding of the ProBreeze's cooling technology and medium firmness level was remarkable, and he answered all our questions with ease.What truly set Romie apart was his commitment to finding the perfect mattress for us. He took the time to understand our individual sleep habits, health concerns, and preferences, ensuring that he guided us towards options that best suited our needs. Romie's personalized recommendations were invaluable, and we felt confident in making the right choice with his guidance.Throughout the entire process, Romie's friendly and approachable demeanor created a welcoming and comfortable atmosphere. He never pressured us and respected our budget constraints, diligently working to find solutions within our price range. Romie's genuine care for our satisfaction was evident, making the entire experience enjoyable and stress-free.Communication with Romie was excellent. He clearly explained the features and benefits of the Tempur ProBreeze Medium, ensuring that we understood its unique qualities. Moreover, Romie provided us with valuable insights on mattress care and maintenance, ensuring that our investment would last for years to come.In conclusion, our experience with Romie Baoit at Bedmart in Kaneohe exceeded our expectations. His exceptional service, expertise, and customer-centric approach made our mattress shopping experience truly memorable. Thanks to Romie, we found the perfect mattress that meets our needs and preferences. We highly recommend him to anyone in search of a knowledgeable and caring sales associate.read more
We had a really great experience with Romie! He was friendly, helpful, and let us take our time in figuring out the right bed for us. The chocolate treats at checkout were also nice 🙂
Tim was super friendly. He shown me all the possibilities of queen beds for my budget. Measured everything in detail for me. Really helped me with what I needed. Fingers crossed this bed will do wonders for me. Thanks guys!!!
Good experience. Jessi was great to deal with.
Thanks you Prixie Corpuz for helping us with our new full size mattress. She was very helpful and professional on customer service. Will come again in the near future.Thanks,Isaac Zackhras
Had an awesome experience buying my first bed! Brian was extremely helpful and helped me choose the right bed for my needs and budget.
Prixie was very efficient and knowledgeable. .
Rita was paramount in my mattress selection. She greeted as i walked in, i gave her a description of what i was looking for and she showed me an array of mattresses from high end to budget friendly. She was very knowledgeable on the quality of the different mattresses and their in stock inventory. I picked a mattress and im happy with the choice thanks to Rita.
Jeremy was awesome to work with and helped us pick a mattress that was right for us. We didn’t feel pressured to buy something we didn’t want to buy, and we’re provided with great info and all the time to figure out what suited us best. Thanks!
Rita Kleyner was very helpful & knowledgeable about which mattress was best for us. Couldn't be happier with our purchase. Thank you
He was very helpful and show us the perfect bed for me and my brother
Chris was super helpful and knowledgeable
Romie and Jason were so great and kind. Thank you for helping me get a great bed!!
Jasmine was very nice and informative help us out very well .! Will come back again and tell a friend!!
Jasmine was exceptional! Very friendly & helpful. She was patient with us as we had to try out several different mattresses until we found “the one”.
Anchor End Pretzel S.
Tom was very helpful and offered options within our budget!
Tim was awesome, helped us find the right mattress also he’s vary knowledgeable in picking the perfect mattress.Great experience. They also pay the sales tax.
Mr. graham helped us on previous occasions and our experience is just been outstanding he is just awesome honest helpful and friendly everything you could possibly want I highly recommend BedMart and Mr. Graham lead sales consultant
I needed a replacement mattress and called Bill Johnson about a replacement. He carefully, discussed the alternatives and got me a great deal on what I needed.
Updated review: had some trouble figuring out the delivery day of but they did still get it here as promised. Great bed
Doug was very knowledgeable and extremely helpful.
Romni was most helpful. Very knowledgeable.
We came in having no clue what to look for and Michael helped us find the best fit mattress with an amazing price. Thank you Michael!! Awesome customer service.
Oh. My. God. Mike Hogan should get an award for being the most thoughtful, patient and knowledgeable sales associate. This is our 4th or 5th purchase from him (at BedMart) and there is nowhere else I will EVER buy a mattress. Ever.
Chris was very delightful and enthusiastic. We really appreciate his customer service. We had previously gone to another mattress store, and our experience with Chris was much more pleasant. We decided to purchase our mattress from you guys because Chris was helpful and patient with us to make this decision! Thank you 🙂
Friendly service by Prixie! She was great help and made us feel comfortable! Very pleased with purchase!
Staff was great, store was really nice
Our experience with Chris was awesome !!!
Kimmi was great!I came in to try laying on some mattresses before purchasing and she was able to help me out with recommendations and steered me to a better option than I was initially looking at. Very happy with my experience and I’ve been telling everyone about my new mattress who wants to hear it!Thanks again!
I’ve never bought a mattress before so I figured I’d look at reviews. All 5 star reviews seemed very skeptical, like they give people a discount to write them or something. I was thinking, “It’s a mattress. Who is that happy with a mattress?” I was across the street so I impulsively stopped by one night. I need a mattress but figured I would just look and was really not planning on purchasing anything that day. Doug was so helpful but so not pushy that I ended up purchasing a mattress, which... surprised me. He was kind and informative. I absolutely hate pushy people and I’m so thankful I ended up there. I decided I had to write a review because he was so wonderful to work with but I would wait until I received the mattress. The delivery men showed up when they said they would and were nice and respectful. I’m writing this review while laying on my wonderful, comfortable mattress and truly appreciate how easy this process has been in a difficult time in my life. And no, I was not paid for this review or even asked to write one, like I originally suspected.read more
David was very helpful and made finding a mattress within my price range a pain free process.
Dave is an outstanding person to buy your bed from, I promise! He is amazingly knowledgeable and approachable, as well as considerate of your choices. His advice was excellent and we believe we got a very good value. I highly recommend Dave and Bedmart!Lee Kooler
Was a great experience choosing a mattress that would provide a good night's rest for a more enjoyable day. Chris was very knowledgeable about how to choose the right bed for my boyfriend and I. The adjustable bed frame will help with being more comfortable when reading, watching TV, or eating breakfast in bed. I feel confident with this purchase as I was able to take the time to make sure it is the right match.The partner match bed device allowed for a more accurate analysis of what beds are... the most compatible for a couple as a whole.With free delivery and low monthly payments, the price you pay is well worth it.If you think you may need a new mattress, it doesn't hurt to explore the options available to meet your needs.Thank you so much for providing a pleasant experience for people looking for a peaceful night's rest.read more
Judie Robinson was superb in her customer service. Great experience!!
Highly recommend this place to my friends and relatives. Bill is a nice and friendly. He helps me find the bed I'm looking for. I'm so satisfied with his service.
David was very knowledgeable and helpful.
Jason was very knowledgeable and understood what we were looking for. Additionally the smart bed test helped us find the right mattress for us. We also really liked the financing options.
Adam helped us find the perfect mattress!!
Adam was able to find me a pillow that actually stopped my neck pain!!
DAVID was most helpful.. Certainly appreciated.
Thank you so much, Prixie!! She was so welcoming and had us in and out of the store within 15 minutes with exactly what we needed and delivery the very next day to Mt. view. Go see Prixie!!
We came in to look for a new mattress set for our guest room and we were quickly greeted and asked what we were looking for and were shown several options and they sales person made sure our questions were answered and that we know about their return and tryout policies. We found what we wanted and had a great experience.
Kind, helpful, and patient! What else can you ask for? Thank you Prixie!
This is the second bed I've purchased from this store. I didn't hesitate to go back there last week even though I never slept on the first one. About 6 years ago I bought a bed for my 35 year old son who was battling cancer. The salesman back then did everything he could to supply the bed David needed at the best possible price. This time Jeff helped me find the right bed for my needs at a reasonable price, and two very personable and patient men delivered it today exactly when they said they... would. Knowledgeable, low-pressure, kind, and dependable employees made this another a great experience.read more
Romie was awesome! Very helpful and great product!
I worked with David. Great experience. Very knowledgeable and got me the right bed that I needed. Very happy with my experience
Nathan and Larry did a great job setting up my new bed and Ed was a super salesman.
Jessie was a great salesman. Shopping for a bed should be narrowed down to “show me the options and leave me alone for 15 min” - he didn’t hover or bring up information that we didn’t ask for. We really liked the smart match machine that confirmed the bed we needed. The store had a good selection and we purchased a bed before leaving, first visit. Thanks again Jessie!
I have been buying all my beds from David P. For years now. Today he hooked me up with a really nice bed for my parents. He is very knowledgeable and easy to talk to about the bedding. He gives you all the info and let’s you make the decision. Thank you again!!!Scott Griffin
Shawntina Scott T.
Eric Barr was PHENOMENAL!!! We were looking for a mattress and went to Mattress World and had a horrible experience. We came here and Eric really made up for that bad experience. He was PRESENT the whole time and we appreciated it. Wishing him a very happy birthday as well. He needs a raise and some time off WITH pay lol. Thanks for helping my mother, Eric
Tom was very knowledgeable without being pushy!! We ended up ordering a completely different bed abt a week after our mattress was delivered Had to reach out to Tom on several occasions almost each time after hours or on a day off. He always responded within min was able to help from home and solve our many requests to exchange box springs. Tom went above and beyond.
Bill is amazing. He showed us exactly what we were looking for. He made sure we understood all the details of our contract for financing. Thank you Bill.
Adam at Bed Mart helped us shop for a mattress today. We told him our budget and he was very helpful and awesome!
No pressure. Loved the smart match pressure testing. I feel I have the best bed for me. Thanks Spencer!
Romie was very knowledgeable and provided great service. I got an awesome mattress for a low price and next day delivery.
What a wonderful experience we had with the store sleep consultant Roomie and with the crew of Myles and Vili who set up everything! We are so thankful for all of them.The bed was great too!!
I had an excellent experience at this location, particularly with Jeremy who helped us pick the perfect bed! He was extremely knowledgeable of the products and gave great advice for what works best for us. He also gave us a fantastic deal on the bed! Couldn’t be happier with the process and the purchase!
Walked in without really knowing what we wanted or needed and was wonderfully supported every single step of the way. Mike & Tamara could not have been better and so helpful with insane amount of knowledge and gentle nudges to truly make sure we got the perfect fit for our needs. 5 star service all the way.
Moving to different states as a college student is a stressful experience in itself. We came into bed smart looking for something inexpensive, yet still comfortable. Right off the bat, Bill Johnson helped us find an excellent mattress within our budget range, that could be shipped right away to our new apartment. He made this entire process stress-free and positive for us. I truly appreciate his compassion and commitment towards finding products that best fit your needs. He is well-versed and... excellent at what he does! Thank you Bill!read more
I would love to give a bucket of stars if that was an option. Thank you too Bill Johnson for your kindness and your knowledge. I left your store with everything I needed. We love are grateful!!
These guys are great - really know how to take care of a customer!!!! I worked with Jessie over the phone. He ask me a lot of questions and came up with just what a needed - a firm twin xl. It was delivered the next day! I never went in the store, did everything over the phone do to mobility issues. I have slept on it for two weeks now and I ma very satisfied. Can't say enough about Jessie at the Happy Valley store.
Our salesperson was Brian Newman. I may be a bit biased since I’ve known him since I was a little girl but biased aside I am so impressed with his “bedside manner” (nurse joke haha). He is attentive (even when 3 parties of a total of 11 people) walk in at the same time, manages multiple priorities at once and even though he is hopping from person to person he made everyone feel that they were the center of attention. He listens to what you are looking for and finds you the right fit for your... individual body, budget, and comfort level. He is truly accommodating and professional and made the mattress buying experience fun and enjoyable. Thank you for helping us sleep better for the next 20 years!!!read more
Adam is the man! Very helpful and great customer service.Edit: ended up getting a faulty mattress from the manufacturer that was absolutely no fault of BedMart. The guys here in Bend handled my issue the exact same day, and had a new bed out to me the same week. GREAT SERVICE!
James was super helpful when I was looking for a new bed! Thank you!
Really positive experience looking for a bed, Jeremy was quite kind and patient through the whole experience
I really like the mattress and bed frame I purchased online. Better than expected. The delivery team "Vili and Tony" did a good job assembling the bedframe. Both were very polite. They also notified me of the time frame the items will be delivered, which was fulfilled.
We had such an incredible experience with finding our new mattress with this team! From Becky in ECommerce, to Matt the manager, to Tim the salesman. Everyone was friendly, kind, helpful, patient, & honest. (All hard traits to find in retail sales!) THANK YOU for helping us! With Gratitude - The Tabor Family
Dean was great! He was so helpful in assisting us pick out our new bed. Highly recommend!
Keith was extremely knowledgeable and accommodating. We did not feel pressured at all, and are very satisfied with our experience. Thanks, Keith!
Thank you Adam P for the phenomenal care you gave me and my very busy toddler today! Adam was thoughtful, listened intently to my feedback and delivered the ideal mattress. What a dream, all in 20 minutes! This is my third purchase from BedMart, with employees like Adam, BedMart will always remain my local choice!
Adam was so good. Informative, fun. Highly recommend him. He also got us a good deal.
Dean was awesome. Very helpful and knowledgeable. Can’t wait to get my new bed!
We made a purchase at BedMart yesterday, and it was one of the best experiences that I’ve ever had in a sales situation. Mike was not only incredibly patient with my zillion questions, he took the time to really find out what we were looking for, got it delivered same day, at a very reasonable price. The delivery duo were super fast, kind and respectful of the space. The bed, is amazing, hands down the best sleep I’ve had in years. This company knows their stuff, if I could give this place more... stars, I would.read more
Great service! Best experience buying a bed!!! Buy a bed from Spencer.
Super nice people to work with and decent prices but great financing options!
Had a fantastic experience with Kylie. She was very friendly and informative. Who knew that there was such a thing as a mattress fitting?? It was pretty accurate too. Highly recommend BedMart, provided you get to work with Kylie! Can't wait to sleep on my new mattress.
Rita was a wonderful help! She was very informative, very friendly and helpful. Mahalo!
Awesome customer service. Very informative and help was needed right away thanks to Prixie. 🤙🏽
Tim was amazing & I highly recommend Bedmart!!
Jesse was a huge help! Thank you
Rick made finding the right mattress in the right size easy. Our shopping experience was pleasant and low key and we were able to make a decision easily and quickly.
Great service by knowledgeable professionals!
Judie is amazing at fitting you to the perfect bed and pillow.
Had a very minor issue with a Stressless recliner one year after purchase. They sent a repairman, Santiago, to fix within a few days. Very happy with customer service from this store.
Steven was a great help and very informative A very nice person, and when we make our next purchase,we will return to have Steven help us.
Chris is Amazing! Brian & I haven't slept like this in YEARS!! Thank You! Forrest & John we're super awesome during the Delivery! Thank You Everyone!!
We had really great service helping choose a new mattress, base, and pillows. She was knowledgeable in the products and guiding us to options that would suit our needs. Highly recommend.
Rachel was friendly and knowledgeable and very professional. She took her time and gave us great recommendations. The store is very clean and organized and the rest of the staff was friendly as well. Very happy with the whole experience!
Fast, informative! Prixie was awesome!
Tom was great, transparent, helpful and knowledgeable. Would recommend my friends and family to see him
James was a great help. Showed us around the shop trying out lots of mattresses and teaching us the difference between the ones we were laying on. He did not try to get us to buy the most expensive one either. Great person to work with and creates a very relaxing environment.
David was great to work with, NE Broadway store! Will recommend to all of my family & friends
Prixie is very nice and she’s very hands on to us when it comes to our queries .Excellent customer service ❤️
Tom was great. Very professional.
James was super helpful and friendly!
After a long day of furniture shopping, we stopped at BedMart to check out mattresses. We ended up selecting a bed that was too firm. After 10 days, we cried uncle and asked for an exchange. They were happy to help us exchange for a much better choice and worked to find us an even better deal! Love the sales and installation people here!
Awesome service from multiple employees! First worked with Tim who saved me money I wasn’t even aware of. I went back in the next day with some confusion on the bill. Tim was off that day however, Michael, Matt and David (The Dutch Mom) were all there working together to help. Have to give these guys all five stars for their customer support and willingness to listen. Thank you Tim, Matt, Michael and David (The Dutch Mom). I recommend these guys!
Walked in needing a mattress for our new RV trailer. Jessie was awesome! Met us at the door and quickly helped us find the perfect mattress for our trailer 🙂 thank you Jessie!
Mike was enormously knowledgeable. He is not a doctor but he does play one at the mattress store.
Tamara was an amazing help in finding exactly what bed I needed!
I needed a mattress and I got one. Right size and firmness
Romie was super helpful in finding the perfect mattress for us! Very kind and straight to the point. Mahalo!
Michael at BedMart just sold us our dream mattress. The smart match technology is incredible-a great solution for couples who might disagree on firmness, etc. They deliver quickly and don't use a third party delivery. I highly recommend BedMart and appreciate a highly pleasant mattress shopping experience.
Kylie was very sweet, accommodating and knowledgeable. She was able to answer all of our questions so when we returned to officially place our order, it was very smooth. Dave was also very efficient and imformative during the ordering process.
Alison Keith F.
Rachel is awesome! Very knowledgable and no pressure. Loved her customer service.
Come see Judie R. She is extremely knowledgeable and wonderful to work with
Adam was great. Helped me pick a great bed.
Judie was knowledgeable and very helpful. Thanks Judie for helping us get the mattress that was right for us.
I have been a BedMart customer for 24 years. I worked with Eric on getting my mattress. He put in a ton of time and patience helping me get the correct product for my body pain issues. I went with an adjustable bed and look forward to much better sleep. I will never go anywhere else to buy my mattresses. I also had my mom purchase a mattress with Eric. Thank you Eric for all of your patience and knowledge of what the body needs for good quality and healthy sleep.
James was very helpful, friendly and knowledgeable he help us find the perfect fit for us, we had a great experience:)Thank you James!!
Jeremy and Jessie did an awesome job with helping us find the right mattress
We had the best experience at BedMart Salem. Steve helped us navigate through a successful purchase and delivery process for my mom. Knowledgeable and ever helpful but what I will remember the best is his ability to juggle multiple tasks and people and remain professional and kind. From the first impression to the last, Steve is remarkable and invaluable to BedMart.
Jessie was very helpful. Very patient with me and let me take my time to choose the bed I like.
Hannah was exceptionally welcoming. We stopped by twice and comparison shopped in between visits. There was no comparison. BedMart was head and shoulders above the other store in customer service. Hannah took the time to find out what we needed and clearly explained the differences between mattresses and platforms. There was no rush. The delivery crew was also exceptional. They were careful not to damage our home as they unpacked and set up our bed. They were efficient, courteous and... professional. From my point of view, BedMart is a must when you shop for a bed.read more
James Crews was so helpful. Made our mattress shopping experience easy as could be.
I went in without any real knowledge about mattresses and walked out knowing what it is I want with the help and knowledge from Doug. Great customer service, followed up with me and made me feel great as a consumer should.
James was helpful and the process was streamlined and easy!
This is the first time buying from BedMart and I am very impressed by the service from Edward Nalley. He helped us buy the right mattress for our needs. We decided to go with a Sealy, but it was too soft and wanted a firmer one to support my back. Edward knew I didn't want a Tempur-Pedic because our original felt too soft and made me feel hot. Unfortunately, we had to return our Sealy mattress, it was too soft for me. Edward and his manager helped us get the best deal for our return, so we... bought the "firm" Tempur-Pedic that keeps me cool. Just because it is labeled as "firm" does not mean it doesn't have give, it does. I am sleeping really well and LOVE my new Tempur-Pedic mattress and well worth the money we spend on it. Thank you, Edward and your manager, for your help. Customer service is tops!!!read more
BedMart is absolutely amazing!! We have purchased 4 beds from them over the years.. The staff is amazing and super helpful!
Hannah Royals, Sales Assistant at the Kaneohe Store located in Windward City Shopping Center was the person who helped me today as I came to your store for the very first time. I was looking for a platform for my twin size mattress. She was extremely kind and offered all the explanations I needed to make my selection. She gave me her expertise in allowed me the opportunity to decide on my selection. Overall, because of Hannah, my first visit resulted in my purchase of the product she shared... with me, making my final decision easy and painless. I am so pleased that your new location is so near to home, and that Hannah is one of your exceptional sales assistants meeting the public as they enter your store. Good luck with your business venture here in Kaneohe!read more
Eric was a major help and had excellent customer service. Highly recommend for anyone looking.
I appreciate how Tom helped us pick out the perfect mattress while also making us feel comfortable and and ease. He was very knowledgeable and friendly and I would definitely recommendanyone who was looking for a new mattress to go to BedMart!
I recently had a wonderful experience at Bedmart while shopping for a new bed with my fiancé. The salesman, Edward, went above and beyond to help us find the perfect mattress for our needs.From the moment we walked into the store, Edward greeted us with a warm smile and made us feel welcome. He patiently listened to our preferences and concerns, and took the time to show us a variety of options that met our needs and budget.What impressed me most about Edward was his knowledge and... expertise. He was able to explain the features and benefits of each mattress in a clear and concise manner, and he helped us make an informed decision based on our specific requirements.In addition to his professionalism and knowledge, Edward was also friendly and personable. He made the entire shopping experience enjoyable and stress-free, and we felt confident in our purchase thanks to his guidance.Overall, I highly recommend Bedmart and specifically Edward as a salesman. If you're in the market for a new bed, be sure to visit Bedmart and ask for Edward - you won't be disappointed!read more
I just purchased a mattress today at the Kaneohe location. My sales associate, Hannah, was pleasant, knowledgeable, and very patient as I tried dozens of mattresses. She also made it clear that if I didn't like any of them there was no pressure to buy anything. I'm very happy with my purchase and such a pleasant experience overall. Thank you Hannah!
The store had many options and very good prices with the presidents day sale. James explained how the beds were made in understandable detail. Looking forward to having it delivered and set up on the new adjustable platform. See James, you won’t be disappointed.
I was helped by Jessie when I walked into the store and he was great! He set me up with the BedMart technology where you lie on a mattress and it scans your body to help figure out which mattresses may be a good match—It helped me find a GREAT mattress. I'm currently in my 120-day sleep trial period, but so far I am in love with my new mattress!Darryl and Joel delivered the mattress to my home and were super great, professional, and quick!5/5 stars would definitely come here again for my... mattress needs. : )read more
Shane was extremely helpful. He helped us find exactly what we were looking for. He is very friendly and knowledgeable as well.
Salesman Jeremy Kirk just wants you to sleep well. He will give you unbiased information and customized options. Put your money in a cannon and launch it at them! They are also a local, family owned business so you are supporting your community.
Absolutely fantastic experience! Jeremy was extremely knowledgeable and helpful when it came to picking out the perfect mattress. We got a great deal with no interest. Highly recommend!
I had a great experience working with Jamie on finding the perfect mattress. He was very informative and thorough but not pushy, I will definitely return and recommend him to friends!
Not knowing anything about what bed is best, they were very helpful and patient. Tried multiple beds, multiple times until we found the one best for us. With the 120 night guarantee it gives us the confidence that we will have the best mattress for our comfort. Romie was friendly and helpful. Answered all our questions, and made us feel like he was truly looking out for us. Kaneohe BedMart was an awesome choice to make sure we are getting the best bed for the best sleep.
I give this store five stars not for my new bed, although it is fantastic, but for the salesperson Keith Fukumoto. We started our shopping day at Bedmart. Keith gave us great advice and a through rundown on all of the beds that Bedmart had. very pleasant and informative. We told him we were going to check some other stores in town. He gave us his card and asked that we come back before we purchased a bed at the other stores. We did return and after checking out all the matresses we purchased a... Nectar Premier and Lift frame. After a week sleeping on our new bed we are very pleased. There was no pressure selling tactics just personal attention and knowledge of the products. Delivery personnel were friendly quick and professional. I recommend Bedmart 100%!read more
Adam is an awesome guy!! Down to earth great salesman! Relates to the customer to make sure they get what they need!! Would recommend friends and family for sure!!
My partner and I went to BedMart today not expecting to buy a bed. When we walked in Dean the salesman welcomed us in and helped us find the perfect bed. He was very knowledgeable and friendly.Thank you Dean for all your help. Aloha
Went in looking for a bunkbed for and we were graciously welcomed by Rachel. She even let my husband and I try the adjustable beds that made us consider purchasing in the near future. Even though costco is right there with possibly cheaper furniture, nothing beats Bedsmart’s free delivery. I highly recommend them, and see Rachel! She is very knowledgeable about their products 🤙🏼
Best customer service!! Maria was amazing. She was really knowledgeable on the products and helped me find the perfect bed for me. She was also very patient and professional. Keith was also very helpful with finalizing my purchase!
Shane was very knowledgeable and had us in and out with the right mattress we needed super fast.
Garrett was wonderful, very helpful finding me my perfect bed! I recommend bedsmart to anyone great customer service and prices!
Today we went to Bedmart in Kapolei and was helped by Keith. He was so helpful and knowledgeable about everything we were looking for. I was getting ready to bounce between a few places trying to look for a mattress, but Keith answered all our questions and pointed us to exactly what we needed. So happy we went here first. Great experience 👍🏼
My boyfriend and I came in yesterday (Sunday) when they opened, knowing pretty much the mattress we wanted from researching. William Taylor was Wonderful. So chill, personable, polite, accomodating, and very knowledgable. He gave us recommendations for pillows, which we also bought, plus sheets. Gave us any discount options available. Never pushy. Just got delivered today-- we are very excited!Compared to Mattress Firm.....NO comparison.Thank You!
Went in just to lookSalesgal was so knowledgeable and helpful that we ended up buying a bed.Fast delivery options.Love our new bed
Thank you Edward for your help with my purchase of an awesome Queen size bed which you recommended for my back and sleep apnea issues. Also for the side sleeping pillow and mattress protector that you also recommended for it.But again Mahalo and thank you for your time, I definitely will be coming back again!
Great job James!So happy with our new bed and adjustable base!!
James was sincerely interested in my particular needs and wants. Now I am sure I have the perfect bed for me.
Keith was a great help to me and my boyfriend. Upon entering the store, he treated us with respect and answered every question we had. I appreciate him not pushing us to purchase something on the spot, and giving us a lot of flexibility on delivery date and cancellation should we decide we don't want it anymore. Delivery was quick and much appreciation to the guys who brought our king size mattress into the house! Mahalo!
I have had my bed for 30 years, a update on a new bed would be nice 👍 . I don't have any back problems.
Tim at the Jantzen Beach store was super helpful, showed us good options, answered all of our questions. Great value, great price.
Tashina Shields (.
We came into store for my mom to get a bed and your store agent William was so great that we got my mom a bed, my sister a bed, 4 new pillows, mattress protectors, sheets and free delivery. He was wonderful. Best time ever at this store at Scholl's!!!!
Excellent customer service! The staff was friendly, welcoming and very knowledgeable. This company offers 0% interest financing and I was able to get same data delivery. Locally owned and operated so they make service a priority. I would highly recommend stopping at BedMart for your next mattress purchase over one of the big national retailers.
Sales rep was really helpful and while they didn’t have anything in our price range, rep still tried to help us find something within our range.
The Sales Consultant personality was a 10/10. Tim P Dolan, Answered all my questions, and helped me pick my perfect bed 👍
Temika Bates W.
Garret was very knowledgeable and personable. We appreciated the time he spent with us. It didn’t feel like a rush job. Thank you to Garrett and Shane.
Ed was extremely knowledgeable and helpful. Thank you.
Excellent service and performance from our salesman. No pressure at all, lots to choose from!
Garrett and Shane were awesome to work with! Super friendly and knowledgeable and made the whole process easy and totally stress-free. We’ll be back!
The Salesman Tom was knowledgeable and Courteous and absolutely NO pressure. Best experience at buying a mattress that I've ever had!
Edward Nalley was very kind, helpful. Would come again.South Salem store
Tom Brown was so helpful and made my mattress buying experience a breeze. My husband and I bought a mattress online from another retailer and were unhappy with mattress and had to return it. They picked it up within a day of the return with left us without a bed. I was so stressed because I thought it would take days if not weeks to get a replacement, especially since we are purchasing so close to the holidays. I went to bedmart first thing when they opened because they were the only retailer I... could find online that could possibly have the temperpedic mattress I wanted possibly in stock. Still, I thought it would be a hassle finding financing and we would end up spending many nights on an air mattress, but I was wrong. Tom helped me to figure out the financing from one source and was able to extend the our repayment schedule so our monthly payment was resonable. Then when I asked about delivery, he said I could get it in a few days. I asked if I could pick it up myseld from the warehouse to get it sooner and he made a couple calls and was able t get the mattress delivered the same day, yes the same day. I'm sure this is not always the case but I am so very grateful he was able to help me out. All of this was done in under 30 minutes. I was truly shocked by how wonderful my experience was. I expected an all day run around to get a mattres, but instead I was done we had mattress at our house in 5 hours ready to go! Thank you Tom and thank you Bed Mart! I woud recommend this business to anyone who is on the hunt for a new mattress or base. Lastly, I have shopped other mattress stores and been so exhausted by the experience, this was a such a better experience. Thank you!read more
Dean Josue is the best sales person there is on Kauai. He has a positive attitude and is willing to go the extra mile for his customers. This was the best experience my wife and I have ever had. We look forward to doing business with him again!Thank you so much we appreciate your hard work.
This was a wonderful experience! The sales people were friendly, we’re willing to price match me with a sale that recently ended, and set delivery for the same day! The delivery people were professional, excellent and quick. Wonderful experience. I will follow up in a few weeks to share how the bed is working out. Wish me luck! Thanks again!
When I came into the store I knew my price range and not much else.Jamie guided me to a perfect mattress! He was not pushy and listened to my wants. 4 months later I still LOVE my mattress! Thanks Jamie!!!
Incredibly knowledgeable and friendly staff.0% pressure and 100% welcoming.
As soon as we walked in Bradda Dean Josue was spot on when it came to reading our body language and listening to our concerns. He directed us to a good line up of beds to test out. Down to earth bradda. New a lot about the products even gave us amount they held in stock per beds(in our line up). Great customer service!!! Looking forward to our King sized bed and no longer sleeping on the couch because my kids take up the bed. Mahalo nui Bradda Dean!
Love the new dream cloud mattress so far. Salesman was awesome
Douglas George did a great job helping us at BedMart. Great experience.
We were greeted by Jamie Messerschmitt who offered a evaluation test of our mattress needs. It was only 10 minutes long and helped narrow down selection. With that information Jamie had us try three manufacturers mattresses of different values and design. We checked out a competitor’s store earlier and my wife and I both commented how much we liked the atmosphere at BedMart. Not once we’re we pressured to buy. Jamie provided all the information we asked about and told us to take our time. We... left as we wanted to looked at other options. As we drove away we both said once we narrow down our selections we would go back. We narrowed our selection down to two and returned. Unfortunately Jamie was not there and Tom Brown assisted us. He to was a great person to work with and set us up with our decision. We liked the 120 night comfort guarantee BedMart offers should we find our choice is not compatible to us.read more
Well curated furniture selection...mix of domestic and imported pieces. Sales folk have been friendly and helpful every time we visit.
Had a delightful experience. Steven was great help. Will definitely be back.
Haven't slept on my new Serta yet, but SO excited about it coming Tuesday. I will say that I have Never met such a kind and accommodating salesman as Steven. Wow. He's great and BedMart should retain him at all costs. Ed was great too - all in all this was a low/no pressure sale that was really enjoyable, which was was not at all what I was expecting. Go see these guys - they'll help you get what YOU need, not what THEY need to get rid of.
Best staff! Tom at Gresham is so helpful I will only buy my mattresses from him.
Edward was very patient, and knowledgeable. We had a bad experience with sleep number, and he worked around them with delivery to help accommodate us.
Nicely laid out store. Friendly and informative salesperson. Great sales prices. Excellent experience .
Good experience. Tom wasn’t pushy, was very helpful, friendly, and knowledgeable.
Very friendly .Very professional .
Eric was awesome, knowledgeable, friendly and very professional. His cool and calm demeanor makes him good at his job!
Shane is great and very helpful!!! Thank you!!
Helpful. Liked the product.
thanks a ton to Spencer and the crew at the Redmond Bedmart. i screwed up and bought a mattress that was way too firm. They went above and beyond and got me one that was alot more comfortable! the process was easy the the delivery drivers were awesome too! highly recommend!
Shawn was very professional and a good listener. I hate bad shopping, Shawn made it easy for us to make a decision and the price was great!
Excellent experience and really great customer service from Maria, definitely made it smooth and easy. Thank you Maria.
Tom B was very knowledgeable and patient. It took us 3 visits to decide on a bed and he never made us feel rushed. We gave him a budget and he accommodated us very well. Thank you!
Jeremy is the best sales person and customer service oriented individual I have ever met. He didn't try and upsale me - he guided me to the perfect mattress. He took the time to explain the differences to me. I made the best purchase. The Kingsdown mattress is amazing. I have had the best nights sleep in years since this arrived last week. I couldn't be happier. I highly recommend Jeremy as your sales person, Kingsdown Mattress as the mattress of choice, and BedMart be the next and only... place you shop for a mattress.read more
Got an amazing bed and an amazing deal.
Excellent knowledgeable staff with no hard sell tactics. JB and Rita were very helpful. Would highly recommend
Rita was very informative and very helpful when I came in to look for a bed. Such a great hospitality and overall a good experience with her. Thank you Rita and Bed mart king street and good luck at your new location 👍
Very nice folks completely make sure you know thier products
Rita was very knowledgeable and helped us select a tempur-pedic mattress we loved.
Rita was absolutely amazing! She showed us all the options that were available to us and exactly the beds that we were looking for. She made us feel very comfortable to look around and explore. She was able to really help with us deciding on a mattress once we had narrowed it down to 2 choices. She knows what she’s talking about and is very informative.
Rita went through everything with us with detail. Super friendly and welcoming staff. We’re happy to take home our tempur-pedic
Tom Brown was very helpful in giving me the information for selecting a mattress that was right for my sleep position and support. Tried different mattresses over a couple visits until I found the right one. Have had mattress for 6 weeks now and could not be happier. Delivery was excellent. Overall very pleased with the experience.
Rita was very nice and we felt very comfortable with our purchase
Rita is amazing!!! She helped us get what we wanted and even stayed past closing to get everything settled. She’s awesome!!
Rita’s the number one mattress sales person on the island definitely recommended
Rita is the most wonderful sales person in Oahu. She was so patience and very excited to explain us the different kinds of mattress. 100% recommended
Didn't get what we expected. But costumer service was good.
My husband and I were pleasantly surprised by the outstanding service we received from Brian and Rita. Originally we planned to just test out a couple mattresses here and another bed store. But we received such excellent service that we didn't feel the need to go to the other store. And because we felt so welcomed and comfortable we decided to purchase our mattress right there and then.Not once did we feel pressured, rushed or like they were trying to upsell us or persuade towards the fancier... more expensive mattress. They were both very honest about what they thought about each mattress we had narrowed our choices down to. And shared feedback they had received from other customers about each mattress. They encouraged us to test each mattress multiple times and to take our time with our decision.We definitely recommend going to this BedMart if you need to purchase a mattress.read more
Jamie at the Gresham location was awesome! Very helpful and very knowledgeable.
I came in to buy new mattresses on a recommendation from a friend. Rich was AMAZING and a huge help in helping me and my 7 year old choose new mattresses for our new home. Rich was so patient and also recommended a great mattress for my back problems. I couldn’t be happier with the attention and service. He literally spent time to move me through multiple options to find my best match. Rich also gave us a great price and didn’t pressure us with a lot of upselling. I so appreciate a sales person... who looks out for the best interest of the buyers and I really felt that with this experience.read more
Best furniture shopping experience in Kona! The staff here is phenominal and it has been some of the best customer service experiences I’ve had. Cannot recommend this business enough for all of your home furnishing needs!
Great store, Rich shared details that were informative and super friendly. Thank you!
Spencer was a terrific salesman. Low key but friendly and very knowledgeable. No pressure!
Went in to the Jantzen Beach store for some pillows, walked out with perfect set of pillows, a much greater understanding of modern pillow tech, and some great war stories re: their WARGAMES-esque point of sale system. We're gonna love our new pillows! When it's time for a new mattress, we'll definitely return here.
I'm happy to write a review about my experience with BedMart and especially Jasmine. I needed a bed immediately so I picked up the phone and called BedMart. Within 5 mins Jasmine had helped me select the correct bed, arranged for delivery and assured me of the 120 night exchange policy. To make this even more impressive, I was calling late on a Friday afternoon with no time to go into the store. I highly recommend BedMart and Jasmine for a very smooth and contactless purchase. Thanks!
If you live on the island you know it can be a pain shopping for furniture, and mattress, finding the right size stuff to match up with other furniture pieces etc, and how expensive everything is and waiting on long shipping for the items that you want. Me and my wife went to three stores and this was our last stop for the day and they had a King size bed they are so hard to fine here on the island not sure why. But we had spoken to Jason he was nice and polite and very informative with our... purchase set us up with delivery and remove of our old bed. And last but not least they were the cheapest stop out of all the other places that we went to i would highly recommend check this place out when time comes to replace your mattress and bedding. I hope this helps you out and you have a great day.read more
Tom was so helpful while we were bed shopping! He knew exactly what I wanted and we were in and out very quickly. Our bed was delivered early the next day and I love it!
Brian was an awesome salesman who helped me find the perfect bed for my budget and comfort. No more back pain and I didn’t break the bank. Went in thinking about a tempurpedic but couldn’t bring myself to spend $4k on a bed. With his knowledge and help I ended up buying the nectar bed and couldn’t be happier. Thank you!
Jeff was amazing and very helpful. Highly recommend going to BedMart and seeing Jeff if you are wanting a new mattress. He will get you exactly what you're looking for!
Jeff was amazing and very informative
David was fantastic! He knew exactly what we were dealing with and had us use the smart tech to find our perfect matches. He gave us privacy to talk and make decisions. He gave us water and space. It was a very lovely experience. So far so good! Delivery is later this week.
I got bed smart and went to Bedmart Mattress in Kapolei where I met Mr. Keith F., Bedmart's Mattress Expert. He made eye contact, smiled, gave a warm greet and offered assistance as I walked into the store. Keith provided product knowledge that I found very helpful. As well as exceptional Customer Service.I feel really good about my 10 year investment because it includes a lifetime warranty. WOW!!! He made the selection process, the purchase transaction and delivery so simple. On the day of... delivery 2 braddahs dressed professionally arrived on-time and set-up everything. Thanks Keith F!read more
We've purchased two beds from Bed Mart in the past year and a half. Very helpful and personable sales associates. They let us know all the options and various models when shopping. Told my daughter and she went to the Bed Mart on the West Side.Great experience and great people.
Richard was very helpful, answeres clarifying questions, glad we stopped in.
Jeff was very friendly and helpful. He explained the differences in the mattresses and was very patient when answering all of our questions.
Adam was awesome! Along with his energy and kindness! He made sure we got the best deal for our needs and took a lot of time to knowledge us about everything! He was very patient with our indecisiveness as well!
Eric and Jeff were very helpful and very nice, not pushy at all, which is what I like. Would recommend!
Jeff was super helpful and helped us narrow down our options. We are heading home happy and with a mattress. Made the decision making process easy!
Jeff was very helpful and knowledgeable. Would definitely recommend visiting here for your next mattress.
I stopped at this Bedsmart in Hayden Meadows with my sister to look for a new mattress. Jeff was so helpful in helping me understand the difference in the types of mattresses and the different brands. I gave him my price range and then he had me try two different mattresses and when I chose one, he then had me try another one that was similar. Through elination process I found the perfect mattress for me. Thank you, Jeff!!
I stopped into Bedmart in Sherwood looking for new mattresses. Rich was very knowledgeable and extremely nice and helpful.
Fast sevice and fair prices!!
The entire process was quick and easy - from picking out our options to delivery to set up. The customer service was very good; they were upfront about prices and weren't just trying to push expensive items. Keith really helped is out.
Jeff and Eric were great, and very helpful in picking out our new bed!
Tom Brown greeted us when we came in and asked how he could help us. When we told him our sleep positions, support preferences, and special issues, he showed us mattresses until we found one we liked. He was very knowledgable, not pushy, and just the right amount of friendly. He also got our bed and frame delivered the next day!
Tom was very friendly and helpful! Didn't put ANY pressure to buy outside of our price range, and was very pleasant conversation as well 😉 it's so nice to shop small. 5/5 😁
Yev (not sure spelling right) was very helpful and kind. Flexible service.
Faith Hainline L.
Jason helped us buy our first mattress here when we got married 6 months ago! It was such an easy process and we have loved the mattress so much! He helped us get the best deal and figure out the payment plan that worked for us.I’d recommend Jason and this BedMart to all of my friends!
Thanks so much Jason for making a task like buying a bed a full on adventure! If you’re looking for a mattress store to get you set up with the perfect bed, definitely check out this BedMart and ask for Jason!
Donald was very helpful letting me charge my phone as I was dealing with things.
I highly recommend shopping at this location in Gresham. We were not pressured in the least and our sales person didn't pull any upselling tactics. We simply received the information we needed to make the best choice for us. If you do find yourself shopping there, ask for Tom (great to work with). Buy American made!
Keith Fukumoto helped me picking out a mattress. He was very knowledgeable and very kind. I told him that I always have back pain so he recommended the right mattress for me. I very pleased with the service I received. Very happy customer!
Richard was awesome and helped us find the best mattress possible for our sleeping styles. Couldn't be happier!
Will is a “super” employee. He is very bright and was assessing everything I told him about the problem I had with the mattress I had purchased a few months ago. When I got to the store he had several mattresses for me to try to replace the one I had now. He also tried to find one that would work for me in my price bracket. He is very interested in the science of sleep and comfort. It comes through as he presents information about each mattress. I was very impressed and as a business owner... would do everything I could to keep him working for me. What a gem!read more
Keith Fukumoto was so patient and answered all of our questions. He is very knowledgeable with their items. Great personality and great service. Can't wait for our mattress and base to be delivered.
Jason did a wonderful job helping us with our bed frame and bed! I appreciate your customer service ☺️
I recently had the pleasure of shopping at the Bedmart Store at 788 So. King St. in Honolulu. I was greeted by "Brian", who spent some time with me showing me the different memory foam mattresses available. Undecided, I came back a few days later and spoke to "Rita", who I finally decided to finalize a purchase with. These two people were so great to deal with and I thank them for being so patient with me. This was for me a very pleasant shopping trip and I will be recommending Bedmart to all... my family and friends, especially either with Brian or Rita. Thank you guys!read more
Excellent experience with Brian Sarchet!!!! He is extremely knowledgeable, friendly, thorough, and patient. He explained to us the various types of mattresses, no pressure sales. Highly recommend Bedmart, and ask for Brian!
I don't know where to begin, but basically my shopping experience was above excellent from the beginning til the end. I cannot Thank Mr. Brian Sarchet enough for the bed he helped us find!! We've gone to 3 different bed store that day and BedMart, more accurately Mr. Brian, was the best place hands down!!If you're looking for a new bed, mattress, and or bed frame, look no further my brothers and sisters!! Go to BedMart on the King St!! And make sure you ask for Mr. Brian!!He is very... knowledgeable, professional, friendly and has a long impressive resume in the bedding industry!! You will not be disappointed. He never rushed us or pressured us, yet he found the perfect bed that works for us!! Thank you so much BedMart and Mr. Brian!! We will come back for the next bed!! Mahalo Nui Loa!!read more
Rita served me well in purching a nectar mattress. She showed me all the options which me very comfortable in making my choice of mattress. Rita is also friendly and efficient with her job. BedMart is the place to go!.
Donald and Alex were helpful in person and on the phone. The delivery men were helpful and in person also.
Great customer service actually came when we agreed and fast and friendly!
Rachel Sherman has made a good name for the Bedmart Mattress Store at Kona, Hawaii. She is very knowledgeable and helpful. We went to look for a king size TempurPedic mattress. Rachel showed us all the options, let us try different demo samples, and further introduced us to adjustable base configurations. With her help, we finally figured out that combining two Twin XL mattresses to make one King size bed would be the best option for us. We deeply appreciate Rachel's professionalism and will... recommend her to everyone who wants to figure out the best personalized options for purchasing mattresses.read more
purchased tempurpedic luxe breeze last year; went to (3) different places to check out which of this brand’s models were best fit for our needs. asked many questions from each representative and far and above we were given the best service and treatment from donald at the kapiolani location; it was not even close.he knew all the different brands and models they carried, asked us questions to find out what would be best based on how we slept, our bodies’ condition, etc. not once did he rush... us, and even when we had to leave he did not try to “close us” or try to make us stay. very professional from the time we walked in to we got everything squared away.highly recommend him and their store, you will not be disappointed!read more
Richard was very kind when I needed to figure out the right type of bed for myself. I normally have issues finding beds which properly support my body, but we really had no issue finding one promptly! He was very knowledgeable and I greatly appreciated his enthusiasm.
Came into the store and was immediately greeted by a nice gentlemen named Richard. He helped me find exactly what I needed for my chronic lower back pain. What a life saver!!!
Romie was the best! He was so helpful and kind. 10/10 experience with Romie!!!
Rachel and Kylie were so kind and helpful in helping my wahine and I pick out a new bed!
We had a great experience purchasing a mattress. Richard was very helpful and knowledgeable so it was easy to select the best mattress for us.
Kylie was great! She provided excellent service and answered all our questions. We tried every bed in the store and found the perfect beds for my family. They were able to deliver the next day and remove our old mattresses!
Brian was an excellent salesperson! He was so informative, personable, and patient with us! We were only looking around for a bed, but was happy with his helpfulness that we just decided to buy a bed. I would highly recommend seeing Brian at Bed Mart if you are looking for a bed!
Salesperson Romie Baoit is excellent and very good customer service and love my new tempurpedic mattress.
Mahalo Romie Baoit for your Time & Knowledge you gave us. We went in just looking and we ended with a Gr8 purchase.
Richard was great, super helpful. Patient with all of our questions. He made our purchase quick and easy!
We needed to get a mattress, and time was of the essence. Judie got us hooked up with a great mattress and adjustable frame. Knowledgable about the products, and knew what was available in the time frame we needed, to steer us away from long waits. This was my second experience with BedMart, and while the first experience was also excellent, I'll be going to Judie for my next purchase.
Hubs and I came into the store and was upfront and honest that we would like to be educated on different mattress brands and not ready to buy. Richard was awesome! He took the time, had patience, and talked to us at a level we could understand. He shared different perspectives and showed us all kinds of styles. He spent a good amount of time educating knowing that weren’t ready to purchase. That left us quite an impression and grateful for it. Thank you Richard!
Richard helped us find the perfect fit for me and my back! He was fast and efficient in getting us contracted and settled. He was explicit in letting us know we could be in for a wait. It was an overall fantastic experience.
Asheville Bruce H.
#grateful I wanted you to know that I appreciate everything you're doing for my community it does not go unnoticed thank you for having the best deals in town and offering such awesome service
Straightforward, informational, no-pressure, gathered info on what we wanted and price range before making suggestions. Very pleased!
We’ve been back to see Rich three times now. He always listens to what we’re needing for our family, works with us with what’s in stock and what’s not, and has made some deals with us with what is in when we liked something he didn’t have. He also doesn’t shy away when customers ask about an open bagged mattress. Will definitely keep coming back for our mattress needs.
Went in the store in search of a full size for the kiddos and ended up leaving with a King Stearns and Foster with an adjustable base thanks to Adam. His knowledge of sleep and mattress science helped convince us to look at an entirely new setup, that we wholeheartedly believe, is going to vastly improve not just our level of sleep, but the actual quality of life! Thank you!
Adam was awesome! He took the time to answer all of our questions and make sure we got the perfect matress for our needs!
Richard was knowledgeable, helpful, courteous, and made our buying experience very easy. We have procrastinated buying the top-of-the-line bed for a long time, and I’m glad we finally made this decision.
The customer service was above and beyond. Donald was so patient with us and not pushy at all. He answered all of our questions and really helped us find exactly what we were looking for. Overall, a great experience!
We had a wonderful experience! The dude knows what he was talking about, and he made sure we tried everything and knew everything before we bought! Would highly recommend to anyone in the market for a new bed! Thanks and ton!
Abe at Bedmart was extremely knowledgeable about the different mattresses and very helpful. Although we could not find a mattress this time around he really narrowed it down for us and we will be buying our next bed from him.
Great service! Jeremy was very knowledgeable, helpful and very patient with me as I wasn't completely sure what mattress I wanted.
Adam was very helpful and went above and beyond on what we asked of him. Will be back to buy again.
Been reflecting on the great service we got from Jeremy and Rich in Sherwood a few months back. My mom is loving her new adjustable bed and mattress. We are so grateful for the happiness and health benefits that she’s experienced! The knowledgeable recommendations, quality, price, delivery and set-up were all spot on. Thank you for having excellent products and employees, BedMart!
My new Mattress arrived, escorted by two of the most gentlemanly, well-mannered Delivery Men I have ever met...they were like Butlers from Downton Abbey. The BedMart experience was outstanding, Romie in Sales delightful, I would recommend without hesitation!
Great experience! Adam was very knowledgeable and knew what he was selling. Spent more then anticipated but not disappointed 😃😃 can't wait for mattress.
Adams energy and knowledge of every product made shopping easy. He was extremely patient and answered our questions. He definitely loves his job and deserves a raise (he didn’t ask us to say that).
great service, great mattresses, so happy with my purchase
Big store. Great sales reps. Parking is makai of store - not many spaces - only accessible from Kapiolani Blvd
Adam was great. He listened to our needs and found us the perfect bed.
This is the place to go if you're looking for customer service. Buying a mattress can be an awkward experience for some. You enter the store, meet a stranger who wants to sell you something and then you start getting prone in front of them in your street clothes on the most intimate piece of furniture you own. On top of that, you''re trying to "remember" how each one felt as you bounce around playing musical beds, and trying to memorize the prices along the way. JEREMY KIRK at the Sherwood... store took all the awkwardness away with his to-the-point questions of what we wanted. Within minutes, he helped us narrow down our choices while making us feel comfortable about being confused at times. He was patient and knowledgeable. He gave us a great deal and we thank him so much for all his cheerful and sincere helpfulness. Daryl and Carlos, who delivered the mattress were prompt and pleasant. Thank you, BedMart. This was an EXCELLENT retail experience!read more
Adam is a five star nice guy! Great customer service! Will return!
Fantastic customer service, and I love my new bed!!!
Truly enjoyed my BedMart experience... no pressure at all! Donald was very informative and patient as I decided on the right memory foam bed for my back issues and budget. I purchased a floor model chair and thankful Donald checked to see if another was available, which it was. It was brand new and blessed to receive the clearance price🤗!The delivery men were friendly, professional, worked quickly and efficiently... no damage or defects.
Great experience bought a bed
Maria is outstanding and very knowledgeable of the products she sales.
Adam was a great help in getting me set up with a new mattress and box spring
Donald was extremely friendly and helpful in finding us the right mattress for us. He took the time to explain all the difference between each type we were interested in. No sales pressure whatsoever, he was passionate and very patient.
Bryson (Redmond store) was extremely helpful and professional throughout the entire purchase process. He was also excellent at keeping me apprised as to the status of the beds I ordered. I would highly recommend. Thank you Bryson!
I purchased a Tempur-Pedic mattress from BedMart about a month ago, and I was extremely impressed by the customer service provided by the guys at the Sherwood store. Rich did a great job of helping me figure out which mattress would best fit my needs, and he patiently answered all of my (many!) questions. He has a lot of knowledge and he even helped me figure out how to solve the issue of raising the height of my bed while using my current frame/boxspring configuration. And Jeremy did a... fantastic job of placing my order and getting me some extras due to the current sale going on (which I was not expecting)! All in all, it was a great experience and I'm very happy with my new mattress!read more
Ethan and Robert delivered my mattresses today and gave the best customer service i ever had in my entire life no joke, these guys are amazing.Please someone give recognition and cudos to these guys, they were fast, knowledgeable, and professional.Shout out to you guys and thank you for doing what you do:)
Recently purchased an incredible Tempur-Pedic bed from Bed Mart in Sherwood - The salesman, Rich Kuske was excellent - he was obviously very knowledgeable and experienced and knew the products inside out. Thumbs up for sure! Great experience!
Mariah was super helpful and very informative we got the matress we needed with no hassels
Adam was super helpful and understanding while we were making our selection!
Need to give a HUGE shoutout to Shawn of Bedmart!!! We went in with a special request to help us get beds for a family in need. He helped us find just the right beds and set up the delivery right away!!! Thank you Shawn!!!!!
The best for quality, selection, price and especially customer service. Huge shout out and much mahalo to Josh (Joshua Barfield). We did “shop around” and came back to BedMart. Their selection, in depth knowledge and exceptional customer service are 5+ stars. My husband and I purchased a Kingsdown king mattress and it is being delivered in 4 days!
Bryson was great. Explained everything completely. The 2 delivery guys, which I cant remember names(sorry) went above & beyond to make sure everything was correct & we were happy.Would definitely recommend
Great friendly and helpful service.
Josh was a huge help! We got ourselves a new Tempur pedic matress. Josh was very helpful and gave us all the information we needed to make the right choice for getting our bed. We bought the matress and delivery was set for the next day. Everything went smoothly with our experience and are very satisfied.
Purchased a bed from Shawn today. We walked in and wanted to get a bed to help prevent back, hip and shoulder pain that didn't cost a ton of money. We weren't sure what would be the best option. Shawn broke everything down to the simplest fact and price ranges. We purchased a Tempur-pedic that we think we will really like. We will receive our new bed in 3 days, and we are so excited!
Knives & Cigars K.
We walked into Bed Mart and was immediately greeted by Josh. He made it easy and comfortable for us to try out several different mattresses and pillows. He explained throughly the difference between price points, materials and features of each bed model in the showroom. By the time we left, we not only purchased a new bed, but also an entire bedroom set including platform bed frame and headboard, dresser, and end tables. Josh communicated with us every step of the way: from delivery... schedule, to assembly and with a follow up call the next day. It was the most comfortable night’s sleep in a very long time and we appreciate Josh helping us feel like we are on a vacation in our own home. Much mahalo!read more
Shawn was amazing to work with. He is very knowledgeable and so helpful in making sure we got exactly what we were looking for. Great Bed....so very comfortable. Very impressed with the delivery guys as well. Will highly recommend Bed Mart Battle Ground to anyone searching for a quality bed and great customer service.
Billie was very helpful and gave us a good deal!
Went inside with an idea of what I wanted came out very satisfied and accomplished. Thank you Donald and staff!!!
Excellent Service! thanks very much very happy with the purchase!
They DID stand behind their word and promptly made things right for us. We love our mattress and will recommend them to our friends and family.Thank You BedMart!
Fast and easy David is very good
David help me purchase my sons mattress in a short amount of time come check them out!
I went to the Bedmart on Eastman parkway in Gresham to get an inexpensive bed one day before my family came to town. David Pelett helped me and couldn’t have been nicer or more helpful. I chose a bed and he found it in the warehouse for next day delivery and everything went off without a hitch. Family loved the bed and I would definitely go back in the future. Thank you David for a great experience!!
Great service from David .
Thanks Josh for the great service!
Good custumer service from David.. there are a variaty of mattreses I had no Idea of wich one to choose but David was very helpful explaining the differences.
Dave did a great job and helped with all our needs for a bed
David helped us pick the perfect bed! Very friendly and efficient.
David helped me and was able to find the perfect mattress! Recommend this place.
Today I called BedMart Mattress to get a little guidance on taking my king sized bed frame apart. I didn’t know what I was doing, & had been struggling for a while trying to get this bed up my stairs. Upon calling, I had the pleasure of speaking with David. He went above and beyond by allowing me to text him a photo of my bed frame. He then not only text me back but, reattached the photo I sent with circles to show me exactly where I needed to separate the bars. This level of customer service... just doesn’t seem to happen much these days. Thanks to David, you literally saved the day!read more
Gave me great customer services
Jeff is definitely worth a 5 star! Have to include the delivery team too as our order had 2 different delivery addresses. Wasn't a typical order and Jeff did a great job organizing it. During that time it took us nearly 2 hours to choose a replacement Tempurpedic mattress after 11 years. Jeff was never pushy, educated us on the different styles and gave us time to decide which one to choose. After 4 sleeps on our new mattress, we're more than pleased and highly recommend Jeff to assist you... with your mattress needs!read more
David was great He was very helpful! Highly recommend!
The buying experience here was boosted by the Mattress Firm in Longview failure. Not only did we get great help but we also was able to get a mattress that was in the local warehouse within two days. No waiting two weeks for a shipment to come in and the mattress was made locally so promised in a week at most if not in warehouse. Sean did a great job of helping us. It is great not waking up with back pain.
We purchased a mattress set a few months back. Shopping for a mattress, who looks forward to that? We went to several places and found out exactly why nobody looks forward to that. Went to bedmart and from the start it felt different. The sales guy David Pelett welcomed us in and gave us our space, at one place I thought the guy was going to get in bed with us. David talked to us about being "fitted" for the right bed and had us lay in the startrek looking thing. The startrek thing recommended... several different mattresses that should fit us. We'd try the mattress and David would actually go away. Never did I feel his eyes burning a hole in my wallet. He'd come back a answer questions or to show us another mattress. In the end David was able to get us the bed we liked the financing we were looking for and a pretty good deal on the pricing. The mattress came in the following weekend and the delivery guys showed up on time and were in and out in maybe 9 minutes. So a few months!in and I couldn't ask for much more.read more
Great service, great price. No pressure sales.
David was very helpful with my warranty.
David was great and super helpful! Great experience!
David helped us find the perfect bed for our needs
Super Awesome customer service!David Pelett is the best!!! 💖
Excelente servicio David pelett excelente vendedor muy amable a pesar de q mi inglés no es Perfecto me supo ayudar muy bien...
David is the man! The guy really knows his beds!
Ileana Ventura S
My husband and I had to do an emergency purchase of a mattress. We were helped by Mike. He walked us through and helped us narrow down our options. Made us feel super comfortable and he didn't push anything on us. It was a great experience with someone who was more like a friend than a pushy salesperson.
My fiance and I have been shopping for a mattress for a few months. We always left each store empty handed and feeling frustrated. Today we went to see Dave at Bed Mart on Eastman parkway. He was very helpful, friendly and not pushy at all. He made our experience easy and we left feeling confident about our purchase. Thank you Dave! We will be referring you to our friends and family!
Excellent help. No pressure. Excellent knowledge. And even for some help with clearance prices. Love that it is family owned. The expertise was excellent.
Bought a bed there. Service was good and the price was right.
Most comfortable furniture and great low prices
Leah was super helpful in finding the right mattress for me! Highly recommend this store.
I came in looking for a new mattress not really knowing what I wanted or looking for. But Thanks to Leah who was able to help me out she was knowledgeable and had amazing customer service making sure I was able to find just what I needed
Where to start!!I decided to finance a mattress, a big step on my adventures in adulting. A bit nervous, confused and excited, I decided to check out the store. Was very interested in what interest free options were available. Well, at the first store I check out, I find EXACTLY what I’m looking for! Leah, the fabulous employee, allowed me to try out the beds, went in depth in explaining the mattress styles, and gave me step-by-step guidance on what the financing options are. She was patient,... kind and very helpful, so helpful that I made a purchase! I hope Leah is being treated well, she deserves high praise! I couldn’t pass up the end-of-the-year sale that was happening. Great quality, great employees and it’s local!!Thank you!!read more
Great friendly service with Billie. She helped us decide what bed was best for us with her product knowledge and this unique technique they have on site. Love our bed that was delivered the next day! We will be back and hope Billie will still be there. I liked that she wasn't pushy and allowed us to make the decisions. We did get a mattress cover and sheets too. ThanksBillie
Very knowledgeable sales person. Not trying to push you into buying
Leah was super helpful I highly recommend her and a soft foamy mattress if you are a small person!
We worked with Justine who was really fabulous. She asked us lots of questions about our preferences, showed us many mattresses, allowed us time to make our decision. As we wrestled with now or later, each time we had a hurdle, she simply mentioned a solution they had with no pressure. She is one of the best salespeople I've ever come across, and as a business strategist and coach, I come across many. No push, simply offering solutions to our issues. Great job! And we got a mattress that we... love! Thank you!read more
Great experience. Jay was knowledgeable about his products and the sleep analysis bed helped direct us to finding a great fit. Also we get 120 nights to return if it doesn’t work for us. Thank You Jay 🥰🥰
Jay at the McMinnville store is a delight to work with. He is very knowledgeable, and doesn't pressure you to make a decision. I would highly recommend you go see him, and let him help you make a decision about your next bed. My husband and I are definitely fans of BedMart now based off of our experience working with Jay. Thanks for the great experience, and helping us make a great decision. Can't wait to have our new bed delivered.
Jay was such an amazing help! The whole process was fun and very easy!
I had the pleasure of having Rick as our Sales Associate. He was very friendly and personable. He showed me all the options available to me in what I was looking for. I ended up purchasing two mattresses and I will definitely will be returning to purchase another mattress.
The store manager (Leia?) was terrific in handling our (my wife and I) needs re a new mattress. She was very professional, knowledgeable and skilled at guiding us toward what has become a very good choice for our mattress. Would highly recommend her to anyone. Many thanks, Jack MacPhail
"Rick," my chief advisor for the day, was informative, courteous, AND,along with his fellow staff in the store that day, VERY ENTERTAINING.The "no pressure" sales approach made us comfortable with our choice to purchase. All details of delivery and recycling of our old mattress was explained completely.In 2013 our first mattresses upon moving here from Wisconsin was at BedMart and we've been totally happy with quality and price. Now, 6 years later, for a different need, the first and only... location we visited was the same spot, not to any competitor. Glad to see nothing negative has changed. Delivery was on time as arranged via Rick and properly carried out by your team of truck workers who coordinate very well.read more
Loved the mattress and the price!
We have bought 4 mattresses from Ethan at this store and have loved everyone of them. Ethan is great to work with and isn’t just trying to sell you the most expensive but what is really the best for you and your needs. My husband and I bought the cloud luxe and now we have the best sleep we have had in years. Thank you so much Bedmart and Ethan you made buying a new mattress great and easy!
Can’t recommend these guys enough. Spencer has helped me twice now and each time exceeded expectations. Brilliant service overall.
Salesman were super knowledgeable and helpful!
I went to BedMart on Kapiolani Blvd today as a first-time mattress buyer. I had no idea whether I wanted an innerspring or memory foam mattress or whether I needed a boxspring, only that I was looking for a relatively firm twin size mattress on a budget. I was greeted right away, but not bombarded, and was quickly assisted by a sales representative (I didn't catch his name). He did a wonderful job showing me the different types of twin size mattresses available in store, helped explain the... difference between each, and was extremely respectful of my budget. Not once did anybody try and convince me to buy more mattress than I was comfortable with, I wasn't rushed into any decisions, and I was shown a variety of options for bed frames, both with and without box springs. When we found out that the mattress I originally picked was out of stock, he helped me pick another comparable mattress that I was very comfortable with and even checked the back inventory before we went further with paperwork. When everything was said and done, he even helped me load the back of my car. I would absolutely come here again for mattress or furniture shopping.read more
Good choices for a small place.
Alex Hidalgo is the best salesman with at least 20 years knowledge. We always purchase our beds from him.
Got a great deal on a much needed mattress.Thanks Billie
I worked with Leah and Stephanie on two seperate days to decide what pillow to get. They were super friendly and devoted their time to make sure I got what I wanted. I'm really happy with my chipped foam pillow, been sleeping better ever since! Plus, they were really cool about showing and explaining their mattresses even though I wasn't looking to buy during my visit.
friendly service, and price points for all ranges.
Stephanie was fantastic. I was able to make an informed purchase because she knows the product so well. I got my new bed delivered the next day, free and perfectly installed. The price was fair, the quality is fantastic, and the service was just outstanding from start to finish. I will be back for more pillows! Thanks Stephanie!!!!
Went into Bedmart today and received great customer service from Donna! She was very sincere, personable, sweet. I’m sure if she hadn’t been the one to help my mother and I, I wouldn’t have ending up purchasing today. I am so happy with the bed I’m going to receive. Thank you, Donna Cadiente.
Good Quality mattresses & Carl was helpful without being pushy.....
Ari and Justin delivered our new bed this afternoon. They were very fast and overall great. My wife and I give them a 10+
Just got my new mattress. The delivery team was fast. Thank you Matt, Joe, & Justin.
They gave me all the time l needed to decide on a mattress, no pressure, and helped me make the best choice. I can hardly wait for my new mattress to be delivered!
Carl Was Amazing!! Hands down Very Good At what he does.. I felt Very Good about My Purchase.. He is Great With Customers.😁 I strongly Recommend Bedmart👌💯
We went bed shopping and walked into Bed Mart. The sales person Donna Cadiente welcomed us and answered questions we had. Donna was kind and very patient with us as we went from bed to bed. I was very impressed with Donna when she mentioned that the store in town, has a smartMatch technology system that would ask us questions and fit us to a bed or help us find a match. Usually when we walk into a place like this we are bombarded with sales people wanting to make a sale. Donna wanted the best... for us and was willing to send the sale elsewhere. We ended up with a bed of our choosing and very happy with our purchase. Customer Service was 100+% and Maria Higa also was very welcoming, offered water and her input on the types of beds available. We will be back for a twin bed within the next 6 months☺️☺️☺️ Thank you.read more
Stephanie was extremely informative and helpful. I particularly liked the fact that there was no 'hard sell' aspect to our experience. Well done!
Walking into a mattress store is never something I look forward to. Buying something I know little about can be quite a task. Thanks to Aron, I now sleep a whole lot better. I spent the previous weekend trying more mattresses than you can throw beans at, and at the end of it I was so confused. Frustrated, I almost bought one online because the price was low and the reviews said it was the best of it's kind. Luckily, my sister-in-law had one already, so I tried if out. Not for me!Aron guided me... through the process and made it a whole lot easier than the other stores. Their mattress protection sheet thingy is great too. You don't know it's there, and it keeps my sweat out of the bed!BEdmarts prices are what I was looking for, AND free delivery! They even recycled my old mattress.read more
I'm glad Bedmart have a store in McMinnville. I have bought from Bedmart before when I lived in NE Portland. This experience was the best yet. The first time I came in, Rod helped me, and he knew how to show me the best way to shop for a mattress. When I returned with my wife a couple of days later, Aron was on hand. At first I was a bit disappointed because I was hoping to speak with Rod again, but Aron quickly made it clear he was no rookie by giving us great service too.We love our... mattress, which is unusual, because my me and my wife don't always agree on how our bed needs to feel. And the pillows are amazing! I have never felt anything like them before - and they were priced lower than anywhere else in town, and in Portland too.Thank you Bedmart. We will be back for more mattresses for the kids if they promise to do less running around next time. Aron was very patient with our kids. I think they thought the store was their little playground!read more
Quick sale, friendly service, great delivery men!
They have great customer service and they took care of me and my family well will come back again when I need another one
Major KUDDOS to Marissa! Thank you for your awesome customer service, it's such a lost art but you brought it back to life! We just got rid of our Temperpedic that we bought from Steve over 12 years ago from Canyon road so, being out of the loop on all the new mattress options. We truly appreciate the time she took with us and our indecisiveness, Marissa was so patient, understanding, very knowledgeable and truly friendly. When you make a decision such as this, it is important to me that... the representative cares about us and not just a sale, again thank you!read more
Very friendly staff helped us pick out a new bed. They were very patient and spent s lot time with us without making us feel like they were annoyed.We took our time and gathered information on a lot of different models.When we were finally done picking out what we wanted we were helped with the payments and were offered free financing.It was an all-around great experience. I just wish the place was a bit bigger and that it had a few more options there in the store. But limited space is... limited space and they do great with what they have.read more
This is the first review I've ever written online. I thought buying a bed for my gram and I was going to be stressful, but Leah made it a positive experience. So much so I wanted to thank her again 🙂
My husband and I went in today to explore our options and ended up purchasing the first mattress James had us try out. James was exceedingly helpful and we will definitely recommend him to any of our friends who are looking at getting a new mattress. This was a great experience and we are beyond excited to get our new Tempur-pedic.
I came into Bedmart to replace my box spring after it broke. Since I only needed the box spring and not the mattress the man working that day was able to cut me a deal. I got a nice box spring for a very affordable price. They even threw in free delivery which helped because I didn't have a way to get it to my home. The box spring has held up quite well and I would shop there again.
I took my elderly mother bed shopping (7/9/13), went into BedMart and met a very nice man by the name of Patrick. He had a lot of patience with my mother and took the time to listen and get the bed my mom needed.
BedMart is great- Lee Sherman is the best! My family has purchased all of our beds at this location for over ten years, something like 7 beds in all.We keep coming back because of the helpful and professional sales associates. They are not pushy, and are well informed.We have always found their products to be top-notch and pricing is very fair for the high level of service they deliver.Definitely check this location out if you need a bed in 97219.