On Behalf of the BedMart Family, we want to thank you all for all of your support during this difficult time. We have been working hard behind the scenes to make sure we can provide you an exceptional experience during this ever-changing time. Our team is excited to be reopening and help you get a better night’s sleep. As our door reopen open and more products are being delivered, we will need to adjust to a new normal.
It has always been our main priority to keep our customers and employees safe as we go through the process of reopening each of our locations. Every decision we make has that as our main focus. Our doors are opening but our approach to our customer experience will be altered to create a safe and comfortable environment for everyone.
We are implementing the following additions to help protect you and our employees during your shopping experience:
– Wearing face masks upon entry for employees and customers
– Limiting the amount of shoppers within the store, while maintaining a 6-foot social distance
– Providing disposable mattress and pillow shields for testing out products
– Increasing store cleaning, especially in high-touched surfaces and mattresses.
– Continuing to offer contactless delivery and warehouse pickups
As always, you can always shop online for all your mattress, furniture, and sleep accessory needs. Our online chat team is available to assist you if you prefer to not go in store. Our team wants to help you get the best night’s sleep no matter how you shop with us.
You can learn more about our COVID-19 efforts and the steps we are taking to keep everyone safe here on our website.
We thank you for continuing to support our family-owned business for the last 28 years. In honor of our stores reopening, we have some great special offers to say thanks for your support during this time. Our family can’t wait to see you again.
Stay Safe & Well.
MASKS REQUIRED FOR ENTRY
Face masks are required for entry to the stores to help slow the spread of COVID-19.
DO NOT ENTER IF SICK
If you are exhibiting any flu-like symptoms, please do not enter the store.
All employees receive specific instructions on hand-washing, limiting contact, and keeping safe distances. Associates are directed to stay at home when they do not feel well.
PROTECTING YOUR EXPERIENCE
We are limiting the number of shoppers in the store, keeping 6-foot social distancing, and will provide disposable mattress and pillow shields for lying down and sitting on products.
CLEAN STORE ENVIRONMENT
Our stores have significantly increased cleaning services. We conduct regular cleaning of mattresses and high-touch surfaces: registers, countertops, doors, and restrooms.
Teams have received instruction on bringing products to your home with careful attention to distancing, sanitizing, and overall safety procedures.
Will BedMart Employees be wearing a face covering?
Yes, all BedMart employees will be wearing face coverings as our stores begin to open on May 15th. This will include sales consultants, delivery team, and our warehouse team.
I bought a mattress before your stores closed, and it’s not the right comfort feel for me.
Can I still do a comfort exchange even though it’s over 120 days from my purchase?
Your comfort has always been our goal, which is why we have extended our 120 Night Comfort Guarantee. For anyone who has a comfort guarantee that expires between March 15 – May 15, 2020, we will automatically extend the trial period for an additional 60 days. We will be able to resume comfort exchanges on June 3rd, 2020!